Works Monitoring Officer
vor 1 Monat
VIC - Melbourne
Job Description Summary
Be part of a new way forward for road network management in Victoria. We’re looking for Works Monitoring Officers to start mid May, based out of our Melbourne, CBD office.
About the Role
We’re excited to have been awarded the Metropolitan Victorian Road Maintenance Contract – South Central Region.Starting in July this year, we’ll be working across Melbourne’s south-eastern suburbs and right down the Mornington Peninsula, delivering routine maintenance, emergency response and defect rectification works, as well as network refurbishment and upgrade projects, under a major long-term contract with the Victorian Government.Our mission is to deliver safer and more reliable journeys for Victorian road users, keep communities better connected, and create a more sustainable road network.
And we need great people to help us do that.In return Service Stream has a fantastic range of employee benefits to thank our staff for the hard work and dedication they put in every day. Highlights include:FLEXIBLE WORKING -
at Service Stream, all flexibility requests are genuinely considered. We want to work with you and your needs.GROWTH
– We have lots of opportunities for growth and development.DISCOUNTS
- We have lots of benefits - Join us and have full access to exclusive employee benefits and rewards, offering discounts at top retail and lifestyle companies in the market from The Iconic, Ikea, BCF, JBHiFi, Myer, AirBnb, Dan Murphys, Woolworths, Virgin Australia and many many more.PAID LEAVE
- Our policies are designed with people in mind We have a wide variety of Paid leave options from Purchased Leave, Parental leave, Cultural leave and more.ACCESS
- to our Corporate Novated Leasing, Accommodation and Private Healthcare offers.How you'll contribute:Reporting to the Planning &
Optimisation
(P&O) Manager, the Works Monitoring Officer
supports
safe,
compliant
and efficient
completion
of all VRMC Works
.Specifically, the
Works Monitoring Officer
is accountable for:Tracking Works Delivery in real-time to
minimise
disruption / access issues for road users and communities and enable crews to deliver works
safely and
efficiently
Coordin
ating
responses
to network incidents and emergencies
, u
pdating the DTP Traffic Management Centre in relation to traffic management measures and / or disruptions
Liaising with Inspectors,
Supervisors
and the Pre-Works team to
prioritise
completion of urgent hazard rectification works
identified
during a shift
Applying jeopardy management principles and escalation protocols to
maintain
compliance with Section 750 PB requirements and contract KPIs and internal performance metrics
Producing Shift Completion reports, highlighting
any
negative
variance
s
to the Shift Plan
Based in our Network
Intelligence
& Operations Centre (NIOC)
, f
ull-time,
part-time
and flexible working options will be considered for this role
.About you:You’ll
have at least three years’ experience monitoring,
coordinating
or delivering high volume works in a
road maintenance or
civil
construction
or
logistics
/ supply chain
environment
.A committed team player who drives for service excellence
and
continuous improvement,
you’ll
demonstrate
:Sound knowledge
of
, (
and
/ or
willingness
)
to learn
work methodologies for road maintenance operations, including safety, traffic management, access, permit and licensing requirements,
Exceptional time-management skills and attention
to
detail in document
control,
data
management and general administration tasks
E
xperience using works management
information
systems
, GIS tools and Office 365 applications
Excellent communication and
interpersonal
skills,
evidenced
by productive working relationships with
customers,
colleagues and delivery partners
A relentless focus on workforce, road user and community safety in your approach to
all tasks
Formal qualifications (Cert
III
or higher)
in civil construction
,
logistics
or customer service are a
bonus,
but not essential
if you can
demonstrate
equivalent knowledge and capability.Why you should join the VRMC team:The work we do connects communities and makes them
stronger.You’ll thrive and grow as part of the VRMC team if you’re passionate about safety, service excellence and sustainability, you strive for continuous improvement, and you embrace learning and change.We’re determined to be known as a diverse and inclusive place to work. We want everyone who joins us to feel confident bringing their authentic self to work, knowing that what makes them unique also makes them uniquely
valuable.We embrace flexible working options that reflect business and customer needs, role requirements and individual circumstances. Part-time, compressed work hours, job-share and hybrid working arrangements are common across our business.The safety and prosperity of our people, our customers and the communities in which we work every day is central to our culture and purpose. We’re proud that our positive safety performance consistently ranks among the leading companies in Australia.How to apply – and what happens nextIf this sounds like you, apply now via the online application button, below. One of our Recruitment Specialists will call you if anything in your application needs checking. We promise to let you know within two weeks of receiving your application if you’re progressing to interview/assessment stage.About Us:Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries. Specialising in designing, constructing, and maintaining new and existing networks, we provide end-to-end engineering and asset management solutions for our blue-chip client base. Committed to fostering a workplace culture that values diversity and inclusion, Service Stream actively promotes the employment of Aboriginal and Torres Strait Islanders, people with disabilities, LGBTQIA individuals, and other diverse groups.We celebrate diversity at Service Stream, and would absolutely welcome applications from people who identify as Aboriginal and/or Torres Strait Islander, people with a disability or neurodiversity, and those from LGBTQIA, Veteran or other diverse groups. Feel free to email
for any inquiries on how we can best support you and a designated person will contact you regarding your inquiry.Department
Field Services
How to Apply
If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.
About Us
Service Stream, together with its subsidiaries and affiliates, is a leading national service provider to develop and operate Australia's essential communications, energy and water networks in the telecommunications and utilities industries. We specialise in the design, construction and maintenance of new and existing networks, and deliver end-to-end engineering and asset management solutions on behalf of our blue chip client base.
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