Customer Success Specialist
vor 7 Stunden
Customer Success Specialist (Agriculture) TRG (Tenth Revolution Group) is proud to be partnering exclusively with SwarmFarm Robotics, a pioneer in autonomous agriculture technology. We are helping them grow their Field Operations team with a Customer Success Specialist who is passionate about supporting farmers and driving adoption of innovative AgTech solutions. *** Please note the ideal candidate will be based in the Darling Downs and happy to travel to customer locations (e.g., Toowoomba, Gatton, Dalby, Pittsworth, Kilcoy etc). *** About the Role As a Customer Success Specialist, you will be the champion for SwarmFarm customers, guiding them through the full lifecycle from onboarding and training to ongoing support and adoption. You will be the trusted point of contact, helping farmers get the most out of their autonomous farming systems and ensuring every interaction meets SwarmFarm's high standards for customer success. Who We're Looking For The successful candidate could come from a range of backgrounds. This includes any of the following: Individuals with knowledge of geospatial tools, QGIS / GIS Software, GPS systems etc University graduates with an Agribusiness, Agriculture, or AgTech degree Candidates with general farming or on-farm experience Professionals with precision agriculture-related experience Key Responsibilities Train customers on SwarmFarm systems, including doing on-farm visits Conduct one-on-one and group training sessions remotely and on farm Organize mapping and planning activities with farmers Act as the primary customer advocate, addressing issues and championing customer needs internally Support adoption, ROI tracking, and sustainability outcomes for farmers Collaborate with Sales, Product, and Operations teams to identify opportunities and improve processes Maintain accurate records, reports, and insights to continuously improve the customer experience Skills and Experience Ideally, you will have some of the following skills and experience: Knowledge of precision farming data, GPS systems, and QGIS or other GIS software Knowledge of farming systems and agricultural operations Strong computer literacy, attention to detail, and good communication skills Experience in customer relationship management Empathy, sound judgment, and the ability to anticipate customer needs Why SwarmFarm? SwarmFarm is driven by three core values: It Matters - Making a real difference for farmers and sustainable agriculture Get It Done - Solutions-focused and committed to delivering results #J-18808-Ljbffr
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Customer Success
vor 7 Stunden
Toowoomba Regional, Österreich National Grower Register VollzeitA leading agriculture technology provider is seeking a customer support specialist to assist users of their myNGR platform. In this hybrid role, you will provide frontline support, ensuring high levels of customer satisfaction. The ideal candidate has experience in customer success or technical support, possesses strong communication skills, and is adept in...
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Toowoomba Regional, Österreich Tenth Revolution Group VollzeitA leading AgTech provider seeks a Customer Success Specialist based in Darling Downs to support farmers in leveraging autonomous farming systems. The role involves training sessions, acting as the customer advocate, and collaborating with various teams to enhance customer experiences. Ideal candidates will have a background in agriculture or AgTech,...
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Customer Success Specialist
vor 7 Stunden
Toowoomba Regional, Österreich National Grower Register VollzeitAbout the Role In this role you will support users in effectively using the myNGR platform, providing troubleshooting guidance to ensure smooth operation. You will also participate in quality assurance and testing activities during development cycles and assist in preparing change management collateral to support the Customer Care team's adoption of new...
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Customer Service Specialist
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Toowoomba Regional, Österreich Great Southern Bank VollzeitJoin to apply for the Customer Service Specialist role at Great Southern Bank . As our highly valued Customer Service Specialist based in Toowoomba , your role will provide support and serve the local community as the first point of contact for our customers and their retail banking needs. This is a 12 month contract. 50 hours per fortnight, 5 hours a day, 5...
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Customer Success Manager
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Toowoomba, Österreich Lansweeper NV VollzeitCustomer Success Manager (Enterprise Plan) Location: APAC Region Job Type: Full-Time Reports to: Manager of Customer Success (EMEA) Are you passionate about building strong customer relationships and driving product adoption for enterprise clients? Do you thrive in a fast-paced, highly technical SaaS environment and love solving customer challenges? If you...
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Customer Service Specialist
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Toowoomba Regional, Österreich Great Southern Bank (Formerly CUA) VollzeitAs our highly valued Customer Service Specialist based in Toowoomba , your role will provide support and serve the local community as the first point of contact for our customers and their retail banking needs. This is a 12 month contract. 50 hours per fortnight, 5 hours a day, 5 days a week You’ll make an impact by: Helping customer meet their financial...
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Customer Service Specialist
Vor 2 Tagen
Toowoomba Regional, Österreich Bank VollzeitAs our highly valued Customer Service Specialist based in Toowoomba , your role will provide support and serve the local community as the first point of contact for our customers and their retail banking needs. This is a 12 month contract. 50 hours per fortnight, 5 hours a day, 5 days a week You’ll make an impact by : Helping customer meet their financial...
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Superstar Real Estate Concierge
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Customer Relationship Specialist
vor 2 Wochen
Toowoomba Regional, Österreich BOQ Group VollzeitCustomer Relationship Specialist - Toowoomba/Rangeville Join to apply for the Customer Relationship Specialist role at BOQ Group. About The Role As the welcoming face of BOQ in the Toowoomba branch, you’ll work closely with the Branch Manager and a supportive team to deliver exceptional service by identifying and responding to customers’ financial needs....
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Customer Relationship Specialist
vor 2 Wochen
Toowoomba Regional, Österreich BOQ Group VollzeitCustomer Relationship Specialist - Toowoomba/Rangeville Join BOQ Group as a Customer Relationship Specialist in Toowoomba/Rangeville. About the role As a Customer Relationship Specialist, you’ll be the welcoming face of BOQ in our Toowoomba branch. You’ll work closely with the Branch Manager and a supportive team to deliver exceptional service by...
