Customer Engagement Coordinator
vor 2 Wochen
People and Culture Business Partner | Certified Practitioner Human Resources (CPHR) Join the Team Behind Australia’s Greatest Racing Carnival Are you passionate about the horse racing and events industry? Do you thrive in fast-paced, dynamic environments where no two days are the same? We’re looking for enthusiastic, professional and flexible individuals to be part of the team delivering the iconic Melbourne Cup Carnival at Flemington Place. About the Role Reporting to the Head of Customer Experience & Product Innovation , this role plays a vital part in shaping and enhancing the way our members and customers connect with VRC. You will be responsible for supporting and executing customer engagement strategies, delivering value-driven experiences, and ensuring members feel welcomed, valued, and connected to our community. Key responsibilities Designing and delivering initiatives that drive engagement, retention, and loyalty across key customer segments. Developing onboarding experiences to welcome new members and strengthen long-term relationships. Collaborating with marketing and events teams to deliver innovative campaigns, activations, and non-race day events. Building strong relationships with internal and external stakeholders to represent the voice of the customer and ensure customer-led decision-making. Analysing feedback, insights, and market research to continuously improve offerings and enhance customer experiences. About You You will be an enthusiastic and customer-focused professional with the ability to bring ideas to life. Ideally, you will have: Experience in a membership, marketing, or customer engagement role (sporting or events environment advantageous). A collaborative, solutions-focused approach with strong relationship-building skills. Excellent communication, facilitation, and interpersonal skills. The ability to manage multiple priorities in a fast-paced environment. Experience using CRM systems (e.g., Microsoft Dynamics) and confidence in leveraging insights to drive outcomes. A positive, proactive mindset with a passion for delivering outstanding customer experiences. Why Join Us? Be part of delivering one of Australia’s most iconic sporting and cultural events Work alongside a supportive and passionate team. Gain valuable experience in large-scale event operations. Get a behind-the-scenes look at what makes the Melbourne Cup Carnival world-class. Ready to Make Your Mark? Apply now and help us deliver unforgettable moments at Flemington You will be required to meet VRC's employment criteria which may include but not be limited to reference checks, VEVO check and a National Crime Check. Only shortlisted candidates will be contacted. Thank you for your interest in joining the team behind the Melbourne Cup Carnival. Seniority level Associate Employment type Full-time Job function Administrative, Customer Service, and Product Management Industries Spectator Sports, Events Services, and Entertainment Providers #J-18808-Ljbffr
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Customer Engagement Coordinator
vor 4 Wochen
City of Melbourne, Österreich Ryman Healthcare VollzeitBe the first voice of Ryman - helping prospective residents take their first step towards a Ryman village. Respond to new enquiries quickly and professionally Play a key role in creating a seamless start to the customer journey Be part of a company known for kindness, innovation, and excellence About Ryman Healthcare At Ryman, we believe the measure of a...
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Product Engagement Coordinator
vor 3 Wochen
City of Melbourne, Österreich BetaShares Capital Limited VollzeitProduct Engagement Coordinator Department: Product Employment Type: Permanent - Full Time Location: Melbourne Description We're looking for a Product Engagement Coordinator to manage and scale our in-platform customer engagement program. In this role, you'll be responsible for how we communicate with customers about their accounts, products, and investment...
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Product Engagement Coordinator
vor 2 Wochen
City of Melbourne, Österreich Betashares VollzeitGet AI-powered advice on this job and more exclusive features. As our Product Engagement Coordinator, you’ll work closely with product, design, engineering, marketing and content teams to help shape how customers learn about new features, navigate their accounts and discover investment opportunities. You’ll have the chance to contribute to an active,...
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Customer Engagement Coordinator
Vor 5 Tagen
City of Melbourne, Österreich Intopia VollzeitThis role is a remote role – anyone who is based in Australia or New Zealand is eligible to apply. You can submit your application (including answers to included questions) by e-mail to Hi, we are Intopia! We are a digital consultancy with a difference. We’re change makers. We believe everyone has a right to inclusive digital experiences. This is our...
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Community Engagement Coordinator
Vor 3 Tagen
City of Melbourne, Österreich Housingfirst VollzeitHousingFirst is an award-winning, independent, not-for-profit organisation leading the way in how community housing is designed, financed, built and managed. By developing innovative partnerships and investment opportunities, HousingFirst creates beautiful homes for residents who pay rent within their means, minimising financial stress and giving them...
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Hybrid Member Engagement
Vor 3 Tagen
City of Melbourne, Österreich Australasian Society of Association Executives VollzeitA leading non-profit organization in Carlton is seeking a Member Engagement & Events Coordinator to enhance member experience and coordinate events. This entry-level role includes responsibilities for event logistics, membership processing, and managing communications. Ideal candidates will have experience in event coordination and customer service, with...
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Engagement & Support Coordinator
vor 3 Wochen
City of Melbourne, Österreich Randstad VollzeitEngagement & Support Coordinator Brooklyn VIC $85K including super Full-time, Permanent We're working with a well-established national business that's looking for a down-to-earth and highly organised Engagement & Support Coordinator to join their growing team in Brooklyn. This is a key role supporting international workers through the PALM Scheme (Pacific...
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Customer Growth Marketing Coordinator
Vor 3 Tagen
City of Melbourne, Österreich Reece VollzeitA leading plumbing and bathroom products supplier in Australia seeks an experienced Customer Marketing Coordinator to enhance customer engagement and drive marketing strategies. The ideal candidate will have proven project management skills and experience in implementing brand strategies. Responsibilities include managing marketing campaigns, partnerships,...
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Customer Success
vor 20 Stunden
City of Melbourne, Österreich Attic VollzeitA leading service provider in construction in Melbourne is seeking a Customer Service Coordinator/Administrator to support their sales team in customer engagement and enquiry management. The successful candidate will be responsible for managing customer communications, maintaining the CRM system, and providing administrative support. Ideal applicants will...
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Engagement and Scheduling Coordinator
vor 4 Wochen
City of Melbourne, Österreich InstantScripts VollzeitJoin to apply for the Engagement and Scheduling Coordinator role at InstantScripts We are expanding rapidly and looking for an Engagement and Scheduling Coordinator to join our team and help shape the future of healthcare. What you’ll do: We are seeking a proactive, relationship‑driven Engagement and Scheduling Coordinator for a 12‑month fixed‑term...
