Regional Customer Service Leader

vor 4 Wochen


City of Brisbane, Österreich AMA Group Ltd Vollzeit

Regional Customer Service Leader – AMA Group Ltd Brisbane & Gold Coast, Queensland, Australia – Full-time, Permanent. We are looking for a dedicated Regional Customer Service Team Leader to manage a team of highly trained Customer Care professionals across multiple Queensland sites. You will work closely with the National Customer Relations Lead and Site Managers to uphold our customer experience standards. Benefits Our Leadership team is committed to ensuring your safety, success, and growth Job Security + Above‑Award Pay – Enjoy steady, full‑time work with a competitive salary and the backing of Australia’s largest repair network. Career Growth & Training – Access national training programs and real pathways to progress your career, from apprenticeships to leadership roles. Responsibilities Ensuring the environment is always customer friendly. Providing a supportive work environment for all Customer Service Officers. Investigating and reporting customer complaints and queries. Engaging with internal stakeholders. Recruiting, training, and managing the performance of the Customer Service team. Qualifications Previous experience in a customer‑facing, fast‑paced environment. Strong commitment to delivering a positive customer experience in every interaction. High attention to detail. Excellent organisational and time‑management skills. Ability to build rapport both in person and over the phone. Strong teamwork skills. Experience with AUDANET, K2K, and/or iBody management systems. To apply, please forward your email application, including a cover letter, to Internal applications close at 5 pm on Monday 17 November. We encourage all internal applicants to discuss this role with their current line manager before applying. Capital SMART is an equal‑opportunity employer. All qualified applicants will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation. No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places. Together We Do It Right Referrals increase your chances of interviewing at AMA Group Ltd by 2 ×. #J-18808-Ljbffr



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