Research Account Manager – Auto + Tech + CX

Research Account Manager – Auto + Tech + CX & more 2 days ago Be among the first 25 applicants This range is provided by Resources Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$80,000.00/yr - A$90,000.00/yr Direct message the job poster from Resources Group Specialist Recruiter in Market & Social Research | Insights & Analytics | Behavioural & Cultural Strategy | Category Fuel Business Growth with Game-Changing Consumer Insights & Data Strategies Step into a dynamic role at a leading Market Research Consultancy renowned for delivering powerful consumer insights and data-driven strategies to some of the most recognizable brands locally and globally. Join a team that excels in B2B, B2C, CX, Brand, Thought Leadership , and sectors such as Automotive, Technology, Financial Services, and Healthcare. With an impressive track record of scaling research internationally, you’ll have the chance to work on multi-market projects and make an impact on brands across continents. Your Role: Creating Strategies that Make a Difference As a Research Account Manager, you’ll help manage key client relationships, act as a trusted advisor, and work to understand the deeper business challenges and opportunities your clients face. You’ll design innovative, multidisciplinary research programs across quantitative and qualitative methodologies, extract commercial stories from complex data, and shape strategic recommendations that drive change. Key Responsibilities: Build strong, consultative relationships with key clients to understand their business and industry landscape. Design and deliver tailored research solutions combining both quant and qual approaches. Develop compelling surveys, analyze quantitative data sets, and distill key insights. Conduct qualitative research, such as in-depth interviews (IDIs), to enrich your understanding. Transform data into clear, influential insights and present these in engaging formats. Identify opportunities for further engagement and growth with existing clients. Contribute to thought leadership and support the creation of impactful content. What You’ll Gain: An Environment Focused on Growth & Collaboration Career Growth: Structured training and development programs, mentorship, and opportunities to advance your career within a supportive environment. Vibrant Culture: Be part of a welcoming, collaborative team with a low staff turnover and high engagement. Work-Life Balance: Flexible working arrangements (WFH and in-office) and an extra day of paid leave for your birthday. Competitive Compensation: Structured bonus scheme that rewards performance. Additional Benefits: Paid parental leave, volunteer days, and regular team social events. Who You Are: You’re an experienced Insights Consultant with a passion for uncovering the ‘why’ behind the ‘what’ and a knack for telling compelling data stories. With a strong toolkit in quantitative research and an appetite to expand your skills across qual, you’re ready to immerse yourself in a new challenge. Key Attributes: C2/3+ years experience in a commercial research agency. Strong quantitative skillset is essential; qualitative experience is a plus. Analytical and strategic thinker who loves solving complex problems. Experience with stats packages like Q or SPSS Confident communicator with a natural flair for client relationship management. Knowledgeable about the Australian business environment and its current market trends. Ready to take the next step? Please send your CV to or call Gemma on +61 (0) for a confidential discussion about this role and related opportunities. Chatswood, New South Wales, Australia Referrals increase your chances of interviewing at Resources Group by 2x Seniority level: Associate Employment type: Full-time Job function: Research, Consulting, and Analyst Industry: Market Research and Research Services #J-18808-Ljbffr