Team Leader – Distress Support Services

Embarking on a career journey with Social Futures means becoming part of a mission that goes beyond just a job. We are a voice for social change in regional Australia, with a history spanning over 49 years. We have an exciting opportunity for an experienced and passionate Team Leader to guide a peer‑led team in our Distress Support Program across Greater Newcastle. This program is a community‑based, non‑clinical support service that provides immediate, compassionate assistance to adults experiencing situational, emotional, or psychological distress and connects them to longer‑term support. This role gives you an opportunity to: support the establishment of the Distress Support Program and be part of a national trial expand your network by collaborating with a range of community‑based organisations. This role is a great opportunity to expand your leadership and supervision skills. As a leader at Social Futures, you will have access to a mentoring program and receive regular coaching sessions to enhance your skill set. At Social Futures, we believe in the value of your voice, and we are dedicated to making positive changes every day. We’ve got your back in providing a supportive and inclusive workplace, one that celebrates diversity and promotes inclusion. Here, your wellbeing matters to us. Among the benefits, we offer flexible working options, access to ongoing learning and development, generous salary packaging options, a staff well‑being program, and the opportunity to bank additional days leave per year. Additionally, we prioritise safety and uphold that Social Futures isn’t just a workplace; it’s a community. Here, we believe in inclusivity, integrity, and learning. Why you’ll like working with us: your voice will be valued and heard in our mission to support positive social change you’ll be part of a supportive, diverse, and inclusive environment where we celebrate individuality you’ll have opportunities for career advancement and capacity building through our leadership academy We are looking for that special person with a desire to lead a team and make a difference. The successful candidate will have: Desired Skills and Experience: Tertiary qualifications in Psychology, Counselling, Social work, or Mental Health Nursing At least 2 years’ experience in mental health, case management programmes or similar Experience in leading, supervising and supporting a team in a triage, assessment and referral environment Experience leading and supervising a peer workforce Excellent written and oral communication, interpersonal and negotiation skills, with the ability to communicate sensitively and effectively with all people Demonstrated well‑developed organisational, time management and administrative skills with the ability to plan, prioritise and meet deadlines, Demonstrated experience in maintaining professional boundaries while engaging in person‑centred work. We are proud to announce that we have received recognition as an accredited Great Workplace by WRK+. Our amazing team makes our workplace special. Social Futures is a Rainbow tick accredited organisation and an equal opportunity employer and actively recruit from key communities; including Aboriginal and Torres Strait Islanders, LGBTIQSB+, people living with a disability, people with lived experience and people from culturally and linguistically diverse communities. Working with Children and a National Police Check are mandatory requirements for all staff. How to Apply Please send us A copy of your CV A brief cover letter that outlines why you are a good fit for the role To access a position description please click apply or click here We ensure clear communication and a response for every applicant. For more information about Social Futures please visit our website: For further information, please contact Olga Bruvel on *** Please note: Any advertisements or recommended videos which appear after our clip are generated by YouTube and Social Futures does not have control over what ads are displayed. Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr