Pre-Sales Engineer

vor 4 Wochen


Haymarket, Österreich Riedel Communications GmbH & Co. KG Vollzeit
RIEDEL Communications is the leading provider of live production tools in the media, sports and entertainment sectors. To cover our customers' needs holistically, we are divided into three business units: Product Division, Managed Technology & Riedel Networks.

Our

Product Division

develops, produces and distributes audio, video, IT and communication solutions. With our live production tools for the media, sports, entertainment and corporate industries, we deliver a wide range of high-quality and state-of-the-art products that are among the most innovative of their kind in the industry.

Join us as

Pre-Sales Engineer

(m/f/d) on this exciting journey and experience the fascination of Riedel Communications in action.

YOUR RESPONSIBILITIES

Manage pre-sales tasks in coordination with the Sales teams to gathercustomer requirements and functional specification to create systemdesigns and proposals addressing customer and partner needs

Directly consult with customers, partners, system integrators,consultants, and Riedel staff to design systems that meet and exceedclient requirements both technologically and commercially

Understand the customer market and business segment to providehighly competitive, targeted solutions

Produce full-scale, elaborate written technical proposals, system designs,and drawings

Manage technical responses to RFP/RFI tenders

Represent the company at customer-facing and industry events, such asevents, tradeshows, panels

Prepare industry leading quality customer facing proposal supplements(drawings, SOW’s, etc.)

Provide consultancy throughout the sales and post-sale lifecycle,assisting the Professional Services team and Customers in projectimplementation, capturing knowledge learned

Identify opportunities to expand the customer solution, as well ascapturing new customer requirements to expand the feature set

Manage the hand-over to the Professional Services and Support teamshelping resolve technical issues as they arise

Organise and/or deliver product demonstrations (demo), proof ofconcepts (POC’s) and presentations of products and solutions onsite oronline

Proactively educate clients and business partners to enhance theirproduct and solutions knowledge, technical acumen, and technical salesskills

Act as market and industry aware collaborator providing information oncompetition and market trends

THAT'S YOU

Bachelor’s degree in information technology, SW/EE engineering,computer science, or related field

3+ years of combined sales, sales engineering, pre-sales experience

Record of achievement and technical solution expertise in a comparabletechnical sales role

Strong understanding of the Broadcast and Media technology market

Knowledge and experience with both development and CRM tools andsoftware (Salesforce, Atlassian Jira/Confluence preferred)

Knowledge of communication, digital audio technologies and standards(AES3, AES67, ST 2110, NMOS, PTP)

Knowledge of video technologies and standards (SDI, ST 2110, ST 2022-6, NMOS, PTP)

Knowledge of IP technologies and standards (TCP, UDP, IGMP, VLAN, PTP,with Cisco or Arista certification preferred)

Knowledge of fibre optic systems and RF systems a plus

Proficient with CAD design (AutoCAD, Visio etc…)

Excellent communication & presentation skills, with strong knowledge ofMicrosoft Office 365 suite and Microsoft Teams

Attention to detail and a strong work ethic

Ability to work independently, while contributing to a team environmentcollaborating across departments

Ability to travel frequently domestically & internationally

English (fluent)

Other languages (German etc.) is a plus

WE OFFER

Life and Work balance

through our flexible working time system including mobile working in a hybrid model

Career booster

with numerous individual development and training opportunities

Diversity

is very important to us, at RIEDEL we focus on an open working atmosphere. We are looking forward to getting to know you as you are - far away from pigeonholing

We’re contributing to your career development. We’ll encourage you to try new roles and experience new settings. By helping our people to reach their potential, we frequently support them to find skills they never knew they had, or make career moves they never thought possible.

ENRICH OUR TEAM

With us, you can expect an exciting challenge with plenty of opportunities to take on responsibility and develop personally.

RIEDEL stands for equal opportunities and diversity We are looking forward to getting to know you as you are - far away from any pigeonholing.

#J-18808-Ljbffr

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