Head Receptionist

Vor 5 Tagen

City of Melbourne, Österreich Together Dental Vollzeit

Head Receptionist – Together Dental (Basildon) We are looking for a friendly and enthusiastic individual, who has strong receptionist or administration experience. The ideal candidate will bring excellent customer service skills, strong interpersonal, verbal and written communication, an excellent telephone manner and the ability to operate a computer-based system. Knowledge of working with clinical systems is advantageous. We value a well‑presented, motivated person who enjoys working both independently and within a great team, is willing to learn and progress, and can manage a varied workload with great organisational skills and attention to detail while maintaining confidentiality. Monday – Thursday : 08 : 45 a.m. – 17 : 45 p.m. Friday : 07 : 45 a.m. – 16 : 15 p.m. Main goals and purpose – Responsible for providing an excellent patient experience, presenting a well‑organised reception area, maintaining positive company cash accounts, and nurturing a wide patient base. You will gain, build and contribute exceptional organisational and administrative skills, managing day‑to‑day operations while upholding professionalism and confidentiality. Ensure dental appointments are booked in for patients, manage patient records and keep them up to date. Help coordinate the dentist's schedule and ensure continuity and smooth running of the practice, following procedures, policies and protocols. Requirements Outstanding customer service skills Strong interpersonal, verbal and written communication skills Excellent telephone manner Ability to use and operate a computer-based system Knowledge of working with clinical systems would be advantageous Willingness to learn and progress Excellent organisational skills and ability to manage a varied workload Excellent attention to detail and initiative A well‑presented and motivated individual who enjoys working independently and within a great team Benefits Staff referral schemes Your birthday off each year Discounted dental treatment after 6 months' service, extended to family after 12 months Support from our People Team, Finance and other support teams should you ever need it Fully funded DBS checks Access to an Employee Assistance Platform – your mental well‑being matters to us Further education / qualification funding and support Career mobility and progression opportunities Auto enrolment into a pension after 3 months' service The Company Together Dental is a growing group of practices led by forward‑thinking, caring dentists with a shared vision to provide outstanding dental care for both NHS and private patients. We value the trust our patients place in us and work hard to protect that trust, delivering the best possible care in a friendly and welcoming environment. Cultures & Values We support each other, providing outstanding service to practices and our dentists. We educate patients, empowering them to make informed decisions about their oral health. There is a sense of energy and purpose behind everything we do. We instil trust in our teams and patients via our empathetic and supportive approach. Working With Us Senior Level Entry level Employment Type Full‑time Job Function Administrative Industries Hospitals and Health Care #J-18808-Ljbffr

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