Customer Care Specialist — Hybrid

A government agency in Parramatta is seeking a Contact Services Officer to deliver frontline workers compensation solutions while improving customer experience. The ideal candidate should have customer service experience, ideally within the financial services or insurance sectors. This role offers a hybrid working model and a starting salary of $75,728,...

A leading insurance provider in Australia is seeking a Customer Care Specialist to join their team in Melbourne. This role involves being the first point of contact for home and pet insurance customers, ensuring a seamless experience while resolving queries. The ideal candidate will have strong customer service skills, preferably in insurance, and is looking...

A leading childcare organization is hiring a Customer Care Specialist in Murarrie, QLD for a full-time 6-month contract. In this role, you'll be the first point of contact for internal inquiries and will leverage your problem-solving abilities to assist center teams. This position requires a customer-centric approach, strong communication skills, and...

Get ready to jump into the New Year with a new career, Make 2026 the year of you and thrive in our Customer Care team! Our Customer Care Specialists help make us who we are as Australia’s most recommended bank, and we’re on the lookout for locals who care about customers as much as we do. Come "Do Your Thing" at ING. We’re transforming digitally to...

A leading childcare provider in Brisbane is seeking a Customer Care Specialist to provide exceptional support. You will handle inquiries, collaborate with teams, and ensure efficient rostering processes. Ideal candidates possess strong communication skills, organizational abilities, and a commitment to customer service in a hybrid work environment. Join us...

A public service organization in Sydney is looking for a Customer Resolution Specialist to manage and resolve enquiries and complaints from customers via telephone, email, or web. This role requires demonstrated experience in complaints handling, a strong understanding of regulatory compliance in the insurance industry, and a passion for providing quality...

A government agency is seeking a GIS Specialist to join their Subsidence Advisory team. The role is based in Newcastle with a hybrid work arrangement (2-3 days office attendance). Key responsibilities include providing GIS mapping and data services and ensuring data integrity. Candidates should have a relevant degree and experience in GIS and Remote Sensing....

A leading financial institution is seeking a Customer Care Specialist for its Home Loan Service team in Melbourne. The role involves resolving customer inquiries, building strong relationships, and identifying financial needs. Candidates should be passionate about customer service, adaptable in a dynamic environment, and possess strong communication skills....

A global information services company is seeking a Customer Service Technical Specialist based in Sydney. You will handle customer inquiries across the Asia Pacific region, provide solutions to basic technical issues, and ensure exceptional customer service. This full-time permanent role offers a hybrid working model. Candidates should possess at least 3...

A leading insurance provider is seeking a compassionate Claims Manager for its Newcastle office. This full-time role involves guiding customers through their claims, documenting processes, and providing support during challenging times. Candidates should have emotional resilience and strong decision-making skills. The position offers a salary of $79,500 plus...