Transportation Area Manager

Join to apply for the Transportation Area Manager role at Amazon We are seeking an Area Manager to join our AU Transportation Operations Management team to support our Craigieburn Sort Center and manage transportation yard operations. If you thrive in a challenging and fast‑paced environment, we might be your perfect match. The Transportation Area Manager is responsible for managing yard operations in coordination with Dock, Receive and Ship teams to ensure FIFO processing and mitigate Customer Experience impact risks. An ideal candidate has a background in transportation operations and excellent program management skills. They lead and mentor people, analyse data and make sound recommendations in often ambiguous environments. One of the main responsibilities in this role is to standardise and improve processes; while analysing and eliminating root cause of defects within current systems. This job will require exceptional communication skills and the ability to influence change at a local (site) and global level. Key Job Responsibilities Create, oversee, and drive a culture of safety and well‑being Partner with site leadership and transportation partners to improve On‑time Arrival and Departure performance of trucks in and out of yards, and deliver high Customer Experience metrics Communicate between multiple stakeholders to streamline flow of trucks in the yard Accountable to report yard performance to the local site leadership, identify root causes for structural issues and drive resolution with multiple stakeholders Proactively identify and lead process improvement initiatives and implementation of Lean tools Work within various time constraints to meet critical business needs; while measuring and identifying activities performed Ability to work some weekend shifts as needed (this team provides tactical support to Amazon’s fulfillment network 7 days/week) Lead, manage and develop small teams Respond to and manage incidents in conjunction with various stakeholders A Day in the Life You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide‑scale operational contingency tasks. You’ll also be a role model and mentor to your team. About The Team Our mission is to “To serve our customers with products and services that establish safe and seamless flow of trailers through yards, and increase end to end transportation effectiveness. We achieve this through technology, operational excellence, and product thinking. We implement ground breaking yard and gate technologies to better serve our internal and external clients. We are custodians of our communities and environment. These investments in people and capabilities improve speed, reduce costs, deliver on time performance, and enable defect free execution for our customers, carriers, and drivers”. Basic Qualifications Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications Experience working in operations, transportation, supply chain, logistics, or relevant field Experience in performance metrics, process improvement or lean techniques experience Knowledge of Lean Six Sigma and process improvement methodologies Bachelor’s Degree from an accredited university or equivalent qualification Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. Company – Amazon Commercial Services Pty LtdJob ID: A #J-18808-Ljbffr