Account Manager
Vor 5 Tagen
About CreditorWatch So you might ask, who is CreditorWatch? CreditorWatch is a leading Australian data and technology company that provides businesses with access to unique data and innovative products. Using our platform, customers confidently manage commercial relationships, improve productivity, and reduce financial risk. As a commercial credit reporting bureau, we offer a complete suite of credit reporting products and data insights covering the entire customer lifecycle—from customer onboarding and credit decision automation to credit risk management and automated collections. Established in 2010, we were recently named one of AFR’s Top 10 Best Places to Work and have been certified by Great Place to Work consecutively in 2022 and 2023. We saw significant growth in 2024 and are on track to break records in 2025, scaling at pace. We empower Australian businesses to trade confidently with their customers and aim to be number one in our industry by delivering unique data insights and innovative products. Role & Team Account Manager – You will help our Corporate Clients ($25M‑250M Annual Turnover) manage their CreditorWatch account. You will manage a portfolio of approximately 200 accounts and focus on upselling and cross‑selling existing and new products, training, support and regular contact. You will serve as a brand ambassador, demonstrating how CreditorWatch continues to add benefit to our Accounts through a creative and strategic approach. This role reports to the Sales Manager and is a full‑time opportunity offering hybrid working conditions based out of our Brisbane CBD office. Key Responsibilities Identify, negotiate and close new business opportunities within an existing portfolio of customers to drive net growth of the customer portfolio Cultivate and maintain strong relationships with customers – understand their needs and goals to provide tailored solutions Respond to customers’ needs and requirements in a timely fashion Maintain correct and updated knowledge of company products and services Resolve complaints and prevent additional issues by improving processes Stay informed about industry trends and market conditions and share insights with customers to position the company as a strategic partner Ideal Candidate To be successful in the role, you will ideally have at least 3+ years of sales experience as an Account Manager, Business Development Manager, or Account Executive within the tech/SaaS space. You will be nurturing in your approach and have a way with customers, showcasing strong problem‑solving, active listening, and communication skills. Passion will be what sets you apart; you will live, love, and breathe all things CreditorWatch, which will help you win with our customers. Benefits ♀️ Keep Active – All employees receive a Fitness First Platinum gym membership ☕️ Daily Fuel – Barista‑made coffee, breakfast, snacks, lunches and drinks on us Phone Credits – $50 per month to put toward your plans ❤️
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