Account Manager

Description NATURAL TALENT Are you a strategic sales professional with a passion for creating unforgettable experiences and driving commercial success? Do you thrive on building high‑value partnerships and leading initiatives across diverse market segments? W Brisbane is seeking a dynamic Account Manager to lead our Entertainment MICE/PCO and Local Business Development efforts. CURATING ORIGINALITY TAKES TALENT W Brisbane located at 81 N Quay Brisbane City QLD 4000 is hiring an Account Manager to join our Sales Account Manager you will be responsible for managing and growing key accounts across the entertainment and MICE/PCO segments while also identifying and converting new local business opportunities. You will be a trusted advisor to clients, a collaborative partner to internal teams and a driving force behind revenue generation across all hotel offerings. RESPONSIBILITIES Lead strategic account management for entertainment, MICE/PCO and local business segments Develop and execute targeted sales strategies to drive revenue and market share Proactively source, qualify and convert new business opportunities Manage the full sales cycle including quoting, contracting and relationship management Deliver tailored proposals and responses to client enquiries within 24 hours Host impactful Insider Tours and client entertainment experiences Collaborate with operations and the W Insider to ensure seamless event execution Conduct post‑event reviews and follow‑ups to secure repeat business Represent W Brisbane at industry events, trade shows and networking functions Monitor market trends and competitor activity to inform strategy and positioning Drive cross‑functional revenue across rooms, B&F, events, spa and more ABOUT YOU Minimum 35 years experience in hotel sales or account management Proven success in managing entertainment and MICE/PCO accounts Strong business development acumen and negotiation skills Excellent relationship‑building and stakeholder management capabilities High level of professionalism, creativity and strategic thinking Strong communication skills and attention to detail Proficiency in Microsoft Office and CRM systems Passion for hospitality events and delivering exceptional guest experiences BENEFITS The best hotel training opportunities produced independently by W Brisbane and internationally recognised training programmes by Marriott International Great Places to Work certified Discounts on hotel rooms including all properties within the Marriott International group for you and your family & friends Discounts on food & beverage across all our hotels Recognition programmes to keep you motivated Wellbeing & mindfulness programmes to ensure you stay healthy Employee Assistance Programme MI RECOGNITION Marriott International is consistently recognised as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute among others. LEARN MORE Learn more about our workplace culture and career opportunities. DIVERSITY AND INCLUSION STATEMENT Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process please email us at Employment Type: Full‑Time Experience: years Vacancy: 1 #J-18808-Ljbffr