Network Operations and management
vor 3 Wochen
Network Operations and Management (Multi-location) – Mandarin Speaking YTO Express is a leading logistics and express delivery company founded in Shanghai on May 28, 2000. YTO Australia, a subsidiary of YTO Express Group, provides comprehensive logistics and courier services tailored to individual and business customers across Australia. Key Responsibilities Data Monitoring & Analysis: Track delivery performance across cities in Australia daily. Monitor key quality metrics including loss rate, successful delivery rate, and tracking gaps/delays. Generate quality reports, analyze and identify potential risks. Issue Management: Respond promptly to delivery delays, lost shipments, and other issues to service points. Establish and continuously refine issue-handling processes to improve overall service quality. Communication & Coordination: Maintain regular communication with branch managers across cities to reinforce headquarters’ quality standards. Conduct periodic quality reviews with branches and set up goals. Support training and guidance for franchisees or partners when necessary. Quality Improvement: Assist in the development and implementation of headquarters’ quality improvement plans covering delivery standards, scanning procedures, and customer communication protocols. Lead investigations into major incidents, prepare written reports, and recommend corrective measures. Monitor customer complaints and work closely with the customer service team to reduce negative feedback. Additional Quality Control: Conduct compliance checks on delivery operations in line with local laws and industry standards. Ensure completeness and authenticity of proof of delivery (POD). Track customer satisfaction metrics and support initiatives to improve NPS/survey results. Skills & Experience 2 to 3 years of relevant experience is preferred; background in the courier industry is an advantage. Experience in e-commerce or logistics is an advantage. Multi-task and ability to deal with complex problems. Excellent communication skills for both internal and external. Be able to speak English.Proactive, adaptable to change, and able to prioritize in a fast-paced environment. Proficient in Microsoft Office with strong data analysis skills. Having rights to work in Australia. Location Melbourne: Braybrook, 3019 Sydney: Chipping Norton, 2170 Salary Range: 65,000 to 70,000 #J-18808-Ljbffr
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Network Development Manager
Vor 7 Tagen
Council of the City of Sydney, Österreich Amazon's network VollzeitAmazons network is a key differentiator for Amazon Cloud Computing and Web Services (AWS) enabling the global operation of thousands of applications across hundreds of thousands of servers worldwide. The AWS Networking team develops and operates the network platform for all of Amazon including e-commerce products and cloud computing solutions. This platform...
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Network Operations Controller
Vor 5 Tagen
Council of the City of Sydney, Österreich Rex VollzeitExpressions of interest are sought for a suitably qualified individual to join the Network Operations Team as a full‑time Network Operations Controller, located at our Sydney Head Office in Mascot. Excellent interpersonal skills, the ability to multi‑task and problem solve as well as being able to work as part of a team in a challenging environment are...
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Network Operations Controller
vor 3 Wochen
Council of the City of Sydney, Österreich Rex Airlines VollzeitPosition Overview Expressions of interest are sought for a suitably qualified individual to join the Network Operations Team as a full-time Network Operations Controller, located at our Sydney Head Office in Mascot. Excellent interpersonal skills, the ability to multi-task and problem solve as well as being able to work as part of a team in a challenging...
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Network Operations Controller
vor 4 Wochen
Council of the City of Sydney, Österreich Rex Airlines VollzeitNetwork Operations Controller Rex Airlines Location: Sydney Head Office, Mascot Full-time position. Seniority level: Entry level. Job function: Information Technology. Industry: Airlines and Aviation. Expressions of interest are sought for a suitably qualified individual to join the Network Operations Team as a full-time Network Operations Controller,...
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Principal, Networks Change Management
Vor 5 Tagen
Council of the City of Sydney, Österreich Singtel Group VollzeitOptus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. As a Principal, Network Change Management you’ll develop the future of network operations whilst leading a team of Change Managers and coordinate the end-to-end change and configuration...
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Principal, Networks Change Management
Vor 3 Tagen
Council of the City of Sydney, Österreich Singtel VollzeitOptus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. As a Principal, Network Change Management you’ll develop the future of network operations whilst leading a team of Change Managers and coordinate the end-to-end change and configuration...
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General Manager Network Operations
Vor 5 Tagen
Council of the City of Sydney, Österreich nbn® Australia VollzeitGeneral Manager Network Operations Join to apply for the General Manager Network Operations role at nbn® Australia A bit about your role As the General Manager Network Operations, you will lead one of nbn’s most critical functions, ensuring the resilience and reliability of Australia’s digital backbone. You will oversee the end‑to‑end management of...
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Network Operations Team Lead
vor 2 Wochen
Council of the City of Sydney, Österreich GFG Alliance VollzeitNetwork Operations Team Lead Join to apply for the Network Operations Team Lead role at GFG Alliance. About The Role Reporting to the Manager, IT Strategy & Operations and based out of Melbourne or Sydney, the Network Operations Team Lead is responsible for leading the planning, delivery, and continuous improvement of enterprise network operations. This role...
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Networks Operations Lead
vor 3 Wochen
Council of the City of Sydney, Österreich Xprt Dev VollzeitPosted 1 day ago Network Operations Lead - Digital Grid This is a senior leadership opportunity for an electrical engineer who understands how a network operates in real time and can drive the uplift of digital capability across operations. You’ll lead initiatives that improve outage management, strengthen network performance, and modernise operational...
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Network Operations Engineer
vor 2 Wochen
Council of the City of Sydney, Österreich Universal Music Australia VollzeitJob Summary We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop...
