Director, Complaints

Director Complaints Join to apply for the Director Complaints role at Davidson Responsibilities Lead a high-impact, high-volume public service function improving fairness for all Victorians Drive system-wide improvement across public administration Shape culture, service excellence and community trust The Victorian Ombudsman (VO) provides an independent,...

Lead a high-impact, high-volume public service function improving fairness for all Victorians Drive system-wide improvement across public administration Shape culture, service excellence and community trust The Victorian Ombudsman (VO) provides an independent, accessible and impartial service to the Victorian community. Guided by the Ombudsman Act 1973...

Overview The Victorian Ombudsman (VO) provides an independent, accessible and impartial service to the Victorian community. Guided by the Ombudsman Act 1973 (Vic), the VO's purpose is to improve public administration, uphold fairness in government decision‑making, and promote outcomes that respect human rights. Each year, thousands of Victorians seek...

A public service organization in Melbourne is seeking a Director of Complaints to lead a critical function aimed at improving fairness for all Victorians. This role involves managing a team responsible for handling over 18,000 complaints annually and shaping the strategic direction of the organization. The ideal candidate should have senior leadership...

Join our team as an EL1 Assistant Director Complaints! This ongoing, hybrid role within the Governance team at The Administrative Review Tribunal can be located in either Adelaide, Brisbane, Canberra, Hobart, Darwin, Perth, Melbourne and Sydney. Remuneration: The annual salary range for the position is EL1 - $117,665 - $138,493 p.a., plus a generous employer...

An esteemed public service organization in Melbourne is looking for a Director to lead the Complaints function. This role entails advancing access to justice, improving public administration, and addressing systemic issues. The ideal candidate will have significant senior leadership experience and a strong commitment to human rights, particularly for...

A government tribunal is seeking an EL1 Assistant Director Complaints to lead a national team in effective complaints management. This ongoing, hybrid role requires strong analytical and problem‑solving skills, along with proven leadership capabilities. Candidates must be Australian citizens and capable of obtaining a security clearance. The position...

A government tribunal is seeking an EL1 Assistant Director Complaints to lead a national team in effective complaints management. This ongoing, hybrid role requires strong analytical and problem-solving skills, along with proven leadership capabilities. Candidates must be Australian citizens and capable of obtaining a security clearance. The position offers...

A federal agency in Tasmania is seeking an EL1 Assistant Director Complaints to effectively lead a national team in managing complaints. This ongoing hybrid role requires strong analytical and problem-solving skills, along with proven leadership capabilities. Candidates must be Australian citizens and able to obtain a security clearance. The position offers...

Senior Complaints & Information Officer - Metropolitan North Region Are you an exceptional writer with strong attention to detail? Do you have an interest in preparing correspondence and meeting legislative and procedural decision‑making timelines in response to appeals and complaints? The Metropolitan North Region Communication Team is seeking a motivated...