Senior Claims Advisor
vor 2 Wochen
Job Details ACT location / hybrid working Permanent role Salary $93,400 to $135,000 (inclusive of superannuation) Lead the way in shaping the future of claims management as a Senior Claims Advisor, driving continuous improvement and supporting injured customers on their recovery journey Why join us? Work in a collaborative, inclusive environment with flexible arrangements Make a real impact by supporting customers through their challenging times by delivering exceptional outcomes Enjoy career development opportunities within a leading insurance group Access our award‑winning Shine platform (your central hub for exclusive perks, wellbeing support, career development, and recognition) and employee discounts (Employee benefits | Suncorp Group) About the role As a Senior Claims Advisor, you will provide exceptional customer service while maintaining a strong commercial focus to achieve business outcomes. You’ll proactively manage a portfolio of complex MAI personal injury claims, ensuring compliance with legislative, regulatory, and procedural guidelines to deliver cost‑effective and timely resolutions. Key Responsibilities Proactively manage a portfolio of complex claims end‑to‑end, ensuring compliance and timely resolution Partner with the Team Leader and Technical Specialist to develop innovative claims management strategies and drive continuous improvement Engage with stakeholders (including medical providers, legal representatives, and rehabilitation specialists) to resolve claims promptly and effectively Review medical, financial, investigative, and rehabilitation reports to ensure legislative timeframes are met Monitor and adjust claim strategies to reduce duration and cost Assess quantum and estimates using available evidence and procedural requirements Coach and mentor claims advisors to build capability and support sound decision‑making Skills & Experience Degree in Business, Commerce, Allied Health or related field – desirable but not essential Diploma or Cert IV in Personal Injury Management or equivalent – desirable but not essential 2 years experience in insurance or claims management Ability to develop solutions and courses of action by using an information base to identify key issues, compare with other data and determine cause‑effect relationships Demonstrated ability to process tasks with accuracy and attention to detail, ensuring all aspects of the role are completed to a high standard Ability to identify developmental / training needs of a colleague and to provide practical on‑the‑job support as needed Committed to increasing customer experience and delivering high quality solutions within required timeframes At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers. If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact for a confidential conversation. #J-18808-Ljbffr
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Senior Claims Advisor
vor 2 Wochen
Canberra, Österreich Job Details VollzeitSenior Claims Advisor Job No: Location: Canberra Employment Type: Permanent Full Time Industry: Insurance Pay Band 4 ACT location / hybrid working Permanent role Salary $93,400 to $135,000 (inclusive of superannuation) Lead the way in shaping the future of claims management as a Senior Claims Advisor driving continuous improvement and supporting injured...
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Senior Claims Advisor
Vor 7 Tagen
Canberra, Österreich Suncorp VollzeitJob Details ACT location / hybrid working Permanent role Salary $93,400 to $135,000 (inclusive of superannuation) Lead the way in shaping the future of claims management as a Senior Claims Advisor, driving continuous improvement and supporting injured customers on their recovery journey Why join us? Work in a collaborative, inclusive environment with...
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Senior Claims Advisor
vor 3 Wochen
Canberra, Österreich Suncorp Group Limited VollzeitTake the next step. Be part of something bigger at Suncorp. Salary $93,400 to $135,000 (inclusive of superannuation) Lead the way in shaping the future of claims management as a Senior Claims Advisor, driving continuous improvement and supporting injured customers on their recovery journey Work in a collaborative, inclusive environment with flexible...
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Senior Claims Advisor
vor 2 Wochen
Canberra, Österreich Job Details VollzeitA leading insurance provider in Canberra is looking for a Senior Claims Advisor to manage complex claims while ensuring compliance and timely resolution. This permanent full-time role offers a salary ranging from $93,400 to $135,000, and requires strong customer service and claims management experience. Join a collaborative environment with flexible...
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Senior Claims Advisor
vor 2 Wochen
Canberra, Österreich Suncorp Group VollzeitA leading insurance group is seeking a Senior Claims Advisor to manage complex personal injury claims and support customers on their recovery journey. This role requires strong experience in claims management and the ability to deliver high-quality solutions. You will work in a hybrid environment, focusing on continuous improvement and effective resolution...
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Canberra, Österreich Suncorp Group VollzeitA leading insurance group is seeking a Senior Claims Advisor to manage complex personal injury claims and support customers on their recovery journey. The ideal candidate will have strong experience in claims management and be able to deliver high-quality solutions. This role offers a hybrid work environment focused on continuous improvement and effective...
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Claims Advisor
vor 2 Wochen
Canberra, Österreich Job Details VollzeitClaims Advisor – Canberra Job No: | Permanent Full Time | Pay Band 3 Location: Canberra | Industry: Insurance Suncorp Group is seeking an empathetic and customer‑focused individual to join the GIO Workers Compensation Claims Team in Canberra as a Claims Advisor. What you will do Manage a portfolio of Workers Compensation Claims from initial contact to...
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Senior Claims Advisor
vor 3 Wochen
Canberra, Österreich Suncorp Group Limited VollzeitA leading insurance group in Canberra is looking for a Senior Claims Advisor to manage a portfolio of complex personal injury claims. You will ensure compliance with guidelines while supporting customers through their recovery journey. Ideal candidates will have at least two years of experience in claims management and a strong customer service focus. This...
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Canberra, Österreich Suncorp VollzeitA leading insurance provider based in Canberra is seeking a Senior Claims Advisor to manage complex personal injury claims. The role focuses on delivering high-quality solutions while supporting customers through challenging times. Candidates should ideally have experience in insurance or claims management and strong attention to detail. The position offers...
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Senior Claims Manager
vor 3 Wochen
Canberra, Österreich EML Group VollzeitOverview EML Group Canberra, Australian Capital Territory, Australia EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000 dedicated employees . We...
