Futures Client Solutions

Join our Sydney-based Client Solutions team within the Commodities and Global Markets Futures Division. Our business provides clients with access to Trade Execution, Clearing, Settlement and Deliveries on over 50 Exchanges globally. Our Client Solutions team is dedicated to delivering exceptional services and innovative solutions to global financial services, commodities, and energy industry customers. While Macquarie offers hybrid working for many of our roles, this role does require 4 days a week in our office location. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes. What role will you play? You will be responsible for coordinating the operational setup of clients across execution, clearing, and settlement platforms, ensuring a seamless client experience. You will work closely with sales, front office and operations teams across Australia, Singapore, USA, UK and Europe, collaborating with technology and business teams to create and enhance client reporting and facilitate client transactions, including FX deals, and provide ongoing customer support. What You Offer 2+ years of work experience in an operations or a client support role in a financial service organisation Exceptional client service and excellent stakeholder and relationship management skills Advanced Excel, Word and PowerPoint skills Strong attention to detail Flexibility to be available for shift-work and on public holidays if required What We Offer Benefits 1 wellbeing leave day per year Up to 5 additional service bonus leave days per year Up to 20 weeks’ paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks’ paid leave for non-primary caregivers 2 days of paid volunteer leave and donation matching Up to 12 months’ gender affirmation leave, including 6 weeks’ paid leave Access to Employee Assistance Programme and wellbeing benefits including skin and health checks, and flu vaccinations Access to a wide range of salary packaging options Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription Hybrid and flexible working arrangements, dependent on role Reimbursement for work from home equipment About Commodities and Global Markets Commodities and Global Markets is a global business offering capital and financing, risk management, market access, physical execution and logistics solutions to its diverse client base across Commodities, Financial Markets and Asset Finance. Our commitment to diversity, equity and inclusion We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, family and domestic violence status, neurodiversity, religion or belief, disability, or socio‑economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. We aim to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. Seniority level Entry level Employment type Full-time Job function Consulting, Information Technology, and Sales #J-18808-Ljbffr