Student Ombudsman: Complaints
Vor 6 Tagen
An independent government agency in Sydney is seeking a Complaints Officer to engage with higher education students, resolve complaints, and enhance service delivery. The role involves managing a variety of cases, exercising legislative powers, and participating in outreach activities. Applicants must provide exemplary communication skills and be eligible for security clearance. This position aims to ensure fair treatment within the education sector and improve processes based on insights gathered from complaints.#J-18808-Ljbffr
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NSO Complaint Officers
Vor 6 Tagen
Council of the City of Sydney, Österreich Office of the Commonwealth Ombudsman VollzeitOffice of the Commonwealth Ombudsman – Sydney NSW Opening its doors in February 2025 and situated within the Office of the Commonwealth Ombudsman, the National Student Ombudsman (NSO) provides an independent and impartial mechanism for students to escalated complaints about the actions of their TEQSA‑registered higher education provider. The NSO employs...
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Ombudsman Administration
Vor 6 Tagen
Council of the City of Sydney, Österreich Ashdown Consulting VollzeitA local council organization is seeking an Administration Officer to provide high-quality administrative support within the Internal Ombudsman Shared Service. Responsibilities include managing document preparation, supporting complaint-handling processes, and maintaining case records. The ideal candidate has relevant qualifications, strong computer literacy,...
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Manager, Complaint Handling System Reviews
vor 2 Wochen
Council of the City of Sydney, Österreich NSW Ombudsman VollzeitCome join our team to make a difference in the NSW public sector! Vacancy : Manager, Complaint Handling System Reviews, Clerk Grade 11 / 12 – Systems Oversight Branch Location : Sydney CBD with hybrid and flexible working options. Employment : Ongoing or Temporary Salary Range : Up to $181,853. Package includes salary ($139,787 - $161,663), employer's...
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Director, Complaints
Vor 6 Tagen
City of Melbourne, Österreich Victorian Ombudsman VollzeitLead a high-impact, high-volume public service function improving fairness for all Victorians Drive system-wide improvement across public administration Shape culture, service excellence and community trust The Victorian Ombudsman (VO) provides an independent, accessible and impartial service to the Victorian community. Guided by the Ombudsman Act 1973...
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Council of the City of Sydney, Österreich NSW Ombudsman VollzeitExpression of interest for Complaints Officer and Investigation & Resolution Officer Join to apply for the Expression of interest for Complaints Officer and Investigation & Resolution Officer role at NSW Ombudsman Expressions of interest are being called for 6 months up to 12 months Secondment Opportunities for Complaints Officers (Clerk Grade 5/6) and...
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Manager, Complaints
Vor 6 Tagen
City of Melbourne, Österreich Victorian Ombudsman VollzeitThe Victorian Ombudsman (VO) provides a free, independent, accessible and impartial service to the public. Our purpose is to ensure fairness for the public in their dealings with the Victorian public sector, to improve public administration, and engage within both public organisations, the government sector and the broader community. The Ombudsman Act 1973...
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Council of the City of Sydney, Österreich Office of the Commonwealth Ombudsman Vollzeit2025/2026 Section 26 (Temporary & Permanent) Transfer Register Office of the Commonwealth Ombudsman – Sydney NSW Part time, Full time, Permanent, Casual/Temporary, Contract We are the Office of the Commonwealth Ombudsman and National Student Ombudsman (the Office). The Office safeguards the community in its dealings with the Australian Government, some...
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Service and Escalated Complaints Specialist
vor 2 Wochen
City of Melbourne, Österreich Telecommunications Industry Ombudsman VollzeitService and Escalated Complaints Specialist Posted: 24/11/2025 Closing Date: 08/12/2025 Job Type: Permanent - Full Time Job Category: Call Centre and Customer Service At the Telecommunications Industry Ombudsman (TIO), we are committed to fostering a diverse workplace where everyone, regardless of identity, feels safe and included.The TIO’s vision is for a...
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Customer Service Specialist
Vor 6 Tagen
City of Melbourne, Österreich Amber Electric Vollzeit⚡About Amber Amber is an entirely new way to buy and sell power, designed for a world powered by renewable energy. We give customers direct access to the real-time wholesale electricity price as it varies every 5 mins and the technology to shift more of their energy usage to the times when cheaper renewables are available in the grid. It’s a cheaper way...
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Assistant Director Strategic Investigations
Vor 6 Tagen
Council of the City of Sydney, Österreich Office of the Commonwealth Ombudsman VollzeitAssistant Director Strategic Investigations (NSO) Office of the Commonwealth Ombudsman – Sydney NSW The National Student Ombudsman (NSO) is the primary escalation complaints body for higher education students enrolled at a TEQSA-registered provider. Independent and impartial, the NSO handles complaints about the administrative actions of higher education...