eCommerce Product Manager Pan Asia

Company Overview Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best‑in‑class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Description / Background Whether you’re a merchant accepting payments, a bank issuing cards or a developer embedding payment technology, if it has anything to do with commerce we’re already on it That’s why 5 m customers and 7 k software partners around the world rely on Global Payments to handle more than 73 b transactions every year. Our cloud‑native, easy‑to‑integrate solutions make scaling seamless. We help businesses build long‑term solutions for their customers. Systems that are easier to integrate and future‑ready. End‑to‑end solutions for top‑to‑bottom commerce. Cloud‑native tech meets on‑the‑ground support. Innovation starts with us. One platform for POS and software – now that’s genius. Everything merchants need all in one easy‑to‑implement solution. We keep payments safe and seamless however and wherever they happen. We’re trusted by leading developers and platforms to handle the hard stuff – creating robust, reliable systems that integrate seamlessly into existing ecosystems. Purpose of the Role The e‑commerce product manager is responsible for leading the strategy development and optimisation of the end‑to‑end eCommerce payment experience across GP digital commerce platforms. The role ensures that customers can seamlessly, securely and confidently complete purchases using their preferred payment methods while the business benefits from increased conversion, reduced payment friction, cost‑effective processing and global scalability. Working as the intersection between sales, technology, finance and compliance, the product manager owns the roadmap for capabilities including checkout integrations, fraud prevention and post‑transaction flows such as refunds and chargebacks. Responsibilities Product domain: eCommerce (card‑present) payments – product development to determine what products and features to build and enable based on feedback from internal and external customers. Understand the competitive landscape of payments and payment‑related industries using data and insights to drive the solution and deliver effective feature sets within APAC. Partner with the International Product organisation to understand key global developments of product to bring best‑in‑class solutions to market and export best‑in‑class solutions to the world. Product strategy and thought leadership – lead feature/design workshops to drive alignment and creativity in solution design. Own go‑to‑market approach for your product, effectively communicating upcoming releases internally and externally. Lead change management processes for eCommerce domain, engaging with teams early to ensure understanding, buy‑in and optimal operational processes are put in place to support any launches of product updates/changes. Target state architecture – deliver on target‑state process maps for domain with an initial focus to deliver Target Architecture Model (TAM) based on guidance from APAC eCommerce lead. Take ownership of the full end‑to‑end product lifecycle. Work with teams and stakeholders to solve product‑related problems and own decisions to ensure the right outcomes are delivered. Drive commercial outcomes – lead the domain with a client‑first approach and a commercial mindset. Work with domain lead to report on product performance to the APAC senior leadership team and country managers to help inform decisions on product roadmap and lifecycle. Work with finance, marketing and sales to deliver competitive pricing strategies and create sales/customer assets. Experience and Expertise 6 years experience as a Product Manager covering the full breadth of product design, development and life‑cycle management in a hardware or software solutions‑based organisation, ideally within payments, banking, fintech or eCommerce. Passionate about delivering great customer experiences and bringing products to life that scale, representing the voice of the customer. Growth mindset to continually refine and improve experiences. Collaborative operator who can bring together diverse perspectives from across the business and prioritise product solutions to deliver the greatest value. Demonstrated values of Passion, Care, Accountability, Excellence and Ingenuity to collaborate with team and deliver outcomes in a global matrix organisation. Preferred Demonstrated delivery of product within the APAC region and an understanding of payments product requirements across the region. Knowledge and/or experience working in an agile environment. Being adept in project management – including experience using various project management techniques would be advantageous. Key Relationships Peers within the APAC eCommerce domain APAC product team International product eCommerce domain team Regional sales teams Tech & Legal Global Payments Inc. is an equal‑opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or want to provide feedback about the accessibility of this website, please contact us. Key Skills Time Management Data Analytics Analytical Agile Requirement Gathering Strategic Thinking Visio Communication Problem Solving Market Research UML Cross‑Functional Teams Employment Details Employment Type: Full‑Time Experience: Years Vacancy: 1 #J-18808-Ljbffr