Senior Software Engineer

About InDebted: InDebted provides future‑thinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences, changing the world of consumer debt for good. Founded in Australia, we have a team of over 300 people working worldwide and are rapidly expanding throughout North America, the United Kingdom, Europe, Latin America and the Middle East. We are a $50m revenue organisation, recently completing our Series C funding round and backed by leading investors such as Airtree. Now is an exciting time to join our team as we continue to make the experience of debt resolution smoother and more human. About Automate Team The Automate team is at the heart of this transformation, focused on eliminating manual processes and enabling scalable, self‑serve solutions for our internal operations and clients. We leverage modern software engineering practices and AI tools to drive efficiency, reliability and innovation across the business. Tech Stack & System Architecture Event Sourcing: Our core systems are built on event‑sourcing principles, enabling robust audit trails, traceability and flexible workflows. Golang: We use Go as our primary backend language for building scalable, maintainable and high‑performance services. AWS Lambda & Serverless: Our infrastructure is cloud native, leveraging AWS Lambda and other serverless technologies for cost‑effective, scalable compute. AWS Ecosystem: We make extensive use of AWS services (S3, DynamoDB, SQS, SNS, etc.) to power our automation and data pipelines. Automation & AI: We integrate AI tools (GPT, Copilot, Claude, Cursor) and build internal automation to accelerate delivery and reduce manual work. CI/CD & Infrastructure as Code: We use modern DevOps practices, including CI/CD pipelines and infrastructure as code (Terraform, CloudFormation). Monitoring & Observability: Our systems are instrumented for observability, leveraging tools like Datadog and CloudWatch. Role Overview We are seeking a Mid‑Senior Software Engineer to join the Automate team. In this role, you will design, build and maintain software solutions and leverage AI tools to automate and streamline the company's internal operations. Key Responsibilities Build and maintain automation solutions that reduce manual work and improve operational efficiency. Proactively identify opportunities to leverage AI and internal tooling to solve business problems. Triage, investigate and resolve Collect platform support requests, collaborating with product, data and operations teams as needed. Communicate effectively with stakeholders, providing regular updates and managing expectations. Document solutions, runbooks and best practices to enable knowledge sharing and future automation. Mentor and support junior engineers and data analysts, providing guidance, code reviews and technical leadership. Contribute to a positive, inclusive and high‑performing team culture. What We're Looking For Strong technical skills in software engineering, with experience in automation, scripting and/or AI tool integration. Hands‑on experience with Golang, AWS Lambda and event‑sourcing architectures. Familiarity with AWS services (S3, DynamoDB, SQS, SNS, etc.) and serverless/cloud‑native patterns. Demonstrated ability to deliver high‑quality, maintainable and testable code. Experience triaging and resolving support requests, ideally in a platform or operations context. Excellent communication skills, with a track record of effective stakeholder management. Experience mentoring or supporting less experienced team members. Proficiency with AI tools (e.g. GPT, Copilot, Claude, Cursor) and a willingness to experiment with new technologies. Comfortable working in a hybrid environment (Sydney‑based, in‑office Tue‑Thu preferred). Alignment with InDebted's values: ownership, curiosity, resilience and a focus on impact. Expectations & Growth Engineering Craft: Write clean, maintainable, testable code; design robust solutions; improve codebases and workflows. Technical Leadership: Mentor peers, lead technical discussions and drive team alignment. Execution Accountability: Deliver reliably, plan effectively and communicate progress and risks. Product Impact: Understand user needs, shape solutions and align engineering work to business outcomes. Value Alignment: Model ownership, adaptability and a solution‑oriented mindset. Tooling & Innovation: Drive automation, leverage AI and improve team effectiveness through tooling. Why Join Us? Be part of a team driving real change through automation and AI. Work on impactful problems that touch every part of the business, collaborate with talented, mission‑driven colleagues, grow your skills in a supportive, learning‑focused environment and help shape the future of collections technology. Our benefits packages vary depending on region and role requirements. Our talent acquisition team will be able to share more during the recruitment process. At InDebted, we respect and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to build better products and a better overall company. InDebted is an Equal Opportunity Employer. For recruiters: We appreciate the interest of all candidates and recruitment agencies. For this role we are managing this hiring process internally and will not be accepting applications through recruitment agencies. #J-18808-Ljbffr