Senior Technical Specialist

Senior Technical Specialist - Infrastructure Platform Queensland Fire Department Status: Temporary Flexible Full‑time Tenure Period: Until 30/06/2026 Possibility Of Extension: Yes Classification: AO6 Salary: $4,525.40 - $4,832.30 per fortnight Division: Strategy and Corporate Services Region/Directorate: INFO & TECH Work Unit: Technology Infrastructure Services Location: Albion, 4010 Closing Date: Midnight, 25th September 25 Reference No: QLD_QFD_21027_25 Current Queensland Fire Department employees and volunteers must apply via their internal careers site. About Us The Queensland Fire Department (QFD) provides fire prevention, preparedness and response services to fire in the built and landscape environments, as well as scientific and specialist capabilities to Queensland communities. The QFD offers a multi‑hazard emergency response, including road crash rescue, bushfire, hazardous material, technical and vertical rescue, severe weather incidents, remote and swiftwater rescue, and supports community safety outcomes. The department encompasses Queensland Fire and Rescue (QFR), Rural Fire Service Queensland (RFSQ), and a broader organisational structure that pre‑empt, prevent, mitigate and manage the consequences of fires and other emergencies on Queensland communities and supports our large volunteer membership across the state. The QFD is committed to reframing the department’s relationship with Aboriginal and Torres Strait Islander peoples, communities, and organisations through activities identified in the QFD Reframing the Relationship Plan, contributing to Closing the Gap outcomes and building our cultural capability. Purpose of role Technology Infrastructure Services is responsible for leading the information technology operational platforms and ensuring the performance and efficiency of network systems and infrastructure, data centres, cloud compute and storage capabilities to serve critical business functions. Reporting to the Executive Manager, you will have strong knowledge of IT systems and expertise in data analysis, problem‑solving, and project management. You will track system performance metrics and create reports to identify areas of concern or improvement. The role involves working with multiple departments and stakeholders to understand their needs and challenges and provide recommendations on how to optimise systems to meet those needs. Key requirements Technical experience in a large, complex ICT environment. Proven experience in performance analysis, capacity planning, and system optimisation. Certification in ITIL or project management. Contemporary knowledge of Agile and waterfall project management methodologies. Your key accountabilities Responsibilities Monitor IT systems and applications, analyse performance data to identify bottlenecks and areas for improvement, and create and maintain performance dashboards and reports. Assess current and future capacity needs, develop and maintain capacity plans to ensure adequate resources, and implement strategies to optimise resource usage and prevent over‑provisioning. Optimise systems and applications, collaborate with development teams to implement performance improvements, and perform root cause analysis of performance issues to provide solutions. Prepare regular performance and capacity reports, document performance baselines and trends, and maintain records of capacity plans and performance tuning activities. Implement and manage performance monitoring tools, ensure accurate configuration and stay updated with the latest technologies. Troubleshoot performance incidents, collaborate with teams to resolve issues and participate in post‑incident reviews to enhance future performance. Identify and implement opportunities for improving performance and capacity management, stay updated on best practices and trends and enhance system efficiency. Manage system performance, capacity and compliance through regular risk assessments, audits and mitigation. Capabilities Role To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the “key accountabilities” for this role: Leadership Competency Stream – Individual Contributor (leading self). Vision Leads strategically Makes insightful decisions Results Develops and mobilises talent Drives accountability and outcomes Accountability Fosters healthy and inclusive workplaces Demonstrates sound governance Values Respect Integrity Trust Courage Loyalty To find out more about the behaviours and competencies required for this role, visit Leadership competencies for Queensland . Contact Please contact Daniel So, Executive Manager (Infrastructure Platforms) on phone or email How To Apply Refer to the QFD Public Service Application Guide (All PS Classifications/Streams and Senior Officer) for information on how to apply for this role and contact us to discuss any reasonable adjustments if required. Position Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Information Technology Industry: Public Safety Referrals increase your chances of interviewing at Queensland Fire Department by 2x. #J-18808-Ljbffr