Senior Technical Specialist

vor 2 Wochen


City of Brisbane, Österreich Queensland Fire Department Vollzeit

Senior Technical Specialist - Infrastructure Platform Join to apply for the Senior Technical Specialist - Infrastructure Platform role at Queensland Fire Department . Technology Infrastructure Services is responsible for leading the information technology operational platforms and ensuring the performance and efficiency of network systems and infrastructure, data centres, cloud compute and storage capabilities to serve critical business functions. Reporting to the Executive Manager, you will bring strong knowledge of IT systems and expertise in data analysis, problem‑solving, and project management. You will track system performance metrics and create reports to identify areas of concern or improvement. The role involves working with multiple departments and stakeholders to understand their needs and challenges and provide recommendations on how to optimise systems to meet those needs. About Us The Queensland Fire Department (QFD) provides fire prevention, preparedness and response services to fire in the built and landscape environments, as well as scientific and specialist capabilities to Queensland communities. The QFD provides a multi‑hazard emergency response, including road crash rescue, bushfire, hazardous material, technical and vertical rescue, severe weather incidents, remote and swiftwater rescue, and supports community safety outcomes. Key Requirements Technical experience in a large, complex ICT environment (highly desirable). Proven experience in performance analysis, capacity planning, and system optimisation. Certification in ITIL or project management. Contemporary knowledge of Agile and waterfall project management methodologies. Your Responsibilities Monitor IT systems and applications, analyse performance data to identify bottlenecks and areas for improvement, and create and maintain performance dashboards and reports. Assess current and future capacity needs, develop and maintain capacity plans to ensure adequate resources, and implement strategies to optimise resource usage and prevent over‑provisioning. Optimise systems and applications, collaborate with development teams to implement performance improvements, and perform root cause analysis of performance issues to provide solutions. Prepare regular performance and capacity reports, document performance baselines and trends, and maintain records of capacity plans and performance tuning activities. Implement and manage performance monitoring tools, ensure accurate configuration and stay updated with the latest technologies. Troubleshoot performance incidents, collaborate with teams to resolve issues and participate in post‑incident reviews to enhance future performance. Identify and implement opportunities for improving performance and capacity management, stay updated on best practices and trends and enhance system efficiency. Manage system performance, capacity and compliance through regular risk assessments, audits and mitigation. Leadership Competencies Vision – Leads strategically and makes insightful decisions. Results – Develops and mobilises talent, drives accountability and outcomes. Accountability – Fosters healthy and inclusive workplaces, demonstrates sound governance. Values Respect Integrity Trust Courage Loyalty #J-18808-Ljbffr



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