Education Services and Systems Support Officer
vor 3 Wochen
Education Services and Systems Support Officer HIMAA is the peak national body representing health information management professionals across Australia. We empower our members through education, advocacy, and connection—driving excellence in health information management to improve healthcare outcomes. As a fully remote organisation, we foster a culture of innovation, leadership, excellence, and respect. Every team member is valued, and every contribution matters. About the Role Are you passionate about delivering exceptional customer service while ensuring compliance and operational excellence? HIMAA is seeking an Education Services and Systems Support Officer to join our dynamic team and play a key role in supporting the systems, processes, and functions that underpin our education services. Responsibilities Provide responsive support through our Learning Management System (LMS) to guide students from enquiry to alumni. Maintain and optimise education systems, including aXcelerate and SharePoint, ensuring accuracy and compliance with RTO Standards. Deliver exceptional customer service to students, educators, and partners while supporting organisational objectives. Generate compliance reports and maintain digital records for mandatory reporting. Collaborate with internal and external stakeholders to enhance service delivery and identify growth opportunities. What We’re Looking For Certificate IV or higher in Business Management, IT, or related field (highly desirable). Experience in the VET sector and familiarity with RTO compliance requirements. Proficiency in aXcelerate or other LMS platforms. Excellent organisational, problem‑solving, and communication skills. Ability to work autonomously in a remote environment while maintaining strong professional relationships. Commitment to accuracy, compliance, and continuous improvement. Why Join HIMAA? Work with a respected organisation dedicated to advancing health information management and education. Enjoy flexibility with remote work and a supportive team culture. Contribute to meaningful education services that make a difference in the health sector. Apply Now If you’re ready to combine your technical expertise, compliance knowledge, and customer service skills to support HIMAA’s education mission, we’d love to hear from you For a confidential discussion or to request a copy of the position description, contact the HR Manager at @himaa.org.au . To apply, please submit a detailed covering letter of not more than 2 pages addressing your ability to meet the criteria for the role, with a copy of your current CV or resume. Apply now to become part of a supportive, innovative team that values your expertise. Don't miss this opportunity and apply before Tuesday 2 December 2025. Applications will be reviewed as they are received, and interviews may be conducted before the closing date. Only successful candidate will be contacted. We encourage applications from diverse backgrounds and experience. Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr
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