Claims Consultants | 12 month max term contract | Multiple roles

Claims Consultants – 12 month max term contract – Multiple roles Careers with Impact More than one million Australians trust HESTA with their money. HESTA is a top-performing industry super fund working for real-world impact. We use our expertise and influence to deliver strong long-term returns while accelerating our contribution to a more sustainable world. HESTAs an inspiring and rewarding place to work. What we do makes a difference to the lives of our members. The people who work at HESTA are not only exceptional at what they do, they’re focused on living and creating a strong organisational culture. We are an industry super fund dedicated to the people who keep our communities going. Members provide some of the best health, education and community services in the world – we are proud to serve them. Bring your authentic and passionate self to this exceptional role #careerswithimpact Our team is expanding and we are seeking candidates with experience or an interest in the insurance space to fill multiple 12‑month max term contract roles within our Member Service Performance team. These roles would ideally suit paralegals , recent law graduates , foreign lawyers yet to requalify in Australia, or professionals familiar with life insurance claims and procedures. We are seeking candidates with exceptional written and verbal communication skills to liaise with members and relevant stakeholders to achieve desired outcomes. In this varied and high‑paced role, you will be: Managing a caseload of claims with accountability to finalise them expediently for claimants, under the oversight of the Insurance Claims Manager. Engaging directly with claimants to follow up and progress the claims process (e.g., requesting missing or incorrect information, providing updates on status of payment). Assisting with reporting and tracking of claims status. Documenting processes as required or updating current procedures and policies. Immediate start for the successful applicant. Training and professional development will be provided, as will flexible working options. Benefits that matter and make a difference for our employees Leave for those moments that matter : an additional 6 days of leave at the end of the year, up to 6 days paid volunteer leave, gender‑neutral paid parental leave of 20 weeks, gender affirmation leave, reproductive health and wellbeing leave, cultural and ceremonial leave. Access your LSL after 3 years, take age‑leave at half pay, and purchase up to 2 weeks additional leave. Your professional development matters : up to $5,000 per year in professional development, up to 8 days professional development leave, HESTA scholarships and free access to a range of premium learning tools. Your health and wellbeing matters : free annual flu shots and skin checks, social events throughout the year and a comprehensive employee assistance program available 24/7. Your financial wellbeing matters : 15% super, financial planning support, end‑of‑year payment for all Enterprise Agreement‑covered employees, incentivised Employee Referral Program and novated lease options. We celebrate, value and include people of all backgrounds, genders, identities, cultures and abilities. We welcome applications from First Nations people, physically, neuro or culturally diverse, LGBTQI+ individuals and people of any age. We are proud to be WGEA accredited as an Employer of Choice for Gender Equity. We want all candidates to feel safe, included and provided with the best opportunity to thrive. If you require reasonable adjustments during your application or throughout the recruitment process, please reach out to a member of the Talent team at and we’ll call you to discuss. Please note: Applications via recruitment agencies will not be accepted for this position. #J-18808-Ljbffr