Escalated Disputes Resolution Lead

The Role As Afterpay's Dispute Resolutions Specialist, you will report to the Dispute Resolutions Team Leader and handle and resolve customer and merchant disputes in a fair, transparent and timely manner. You will be the key point of contact within our Customer Service team for all escalated disputes and will be closely involved in the complaint lifecycle...

A leading global insurance company is seeking a Senior Disputes Resolution Case Manager to manage complex escalated complaints related to General Insurance Claims. This role involves overseeing Internal Dispute Resolution cases, preparing responses, and mentoring staff. The ideal candidate will have experience in insurance claims, exceptional communication...

An energy supply company located in New South Wales seeks a Dispute Resolution Specialist to manage escalated complaints and improve customer satisfaction. In this full-time position, you will lead a team, analyze complaint trends, and liaise with key stakeholders to foster better communication. The ideal candidate will possess strong leadership skills,...

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A financial services provider in Sydney is seeking a Resolutions Manager for a 12-month fixed term contract. This role is focused on managing escalated complaints while ensuring compliance with regulatory and company standards. Successful candidates should have a background in financial services, strong analytical and interpersonal skills, and a proven track...

Number of Positions Available: 1 NTI Reference Number: CDRM_QLD_25 Work Type: Full time We have an exciting opportunity for an experienced and proactive Customer Dispute Resolution Manager to lead NTI’s complaints and dispute resolution framework and support outstanding customer experience across our Claims business. Ideally this role will be based in...

A leading global insurance firm is looking for a Senior Dispute Resolution Case Manager to manage complex escalated complaints in a fulfilling role. The ideal candidate will have advanced skills in insurance claims, strong customer service experience, and exceptional communication abilities. Enjoy 5 weeks of annual leave, hybrid working arrangements, and the...

A leading global insurer is seeking a Senior Disputes Resolution Case Manager to manage complex escalated complaints linked to General Insurance Claims. The position oversees Internal Dispute Resolution (IDR) cases, ensuring compliance and mitigating risks. Candidates should possess expertise in insurance claims, exceptional communication skills, and a...

A leading insurance firm is seeking a Senior Dispute Resolution Case Manager to manage complex complaints related to General Insurance. The role requires experience in customer service, strong analytical skills, and the ability to resolve escalated issues effectively. You will also be responsible for compliance with regulatory standards and improving...

A financial technology company is seeking a Dispute Resolutions Specialist in Melbourne, VIC. The role involves managing customer and merchant disputes, supporting the Customer Service team with escalated complaints, and providing detailed reports for dispute resolution. Ideal candidates will have strong customer service and communication skills, alongside a...