Customer Experience Consultant
vor 3 Wochen
As a Customer Experience Consultant, you’ll report directly to the Head of Customer Experience and play a key role in delivering seamless, end-to-end service for our customers — from their first enquiry to their post-rental follow-up. You’ll join a supportive team that prides itself on being a one-stop shop for customer needs, where reliable and exceptional customer service drives everything we do. Responsibilities Develop and maintain customer relationships with corporate, leisure & commercial customers. Manage all aspects of a customer’s Enterprise experience both online and over the phone. Communicate with our suppliers providing accurate information regarding reservations, availability, and location information. Liaise with locations and departments to follow up on customer feedback ensure a swift and accurate response. Meet specified time-frames and quality standards. Maintain documentation and records to high standards. About You Adaptive verbal and written communication Strong attention to detail Genuine desire to help customers and resolve issues. Organisation skills with the ability to multi-task in a fast-paced environment Flexible with willingness to learn and adapt. Ability to follow processes, procedures and maintain documentation and records to high standards. Employee Benefits Hourly Rate plus penalty rates and performance incentives Earned Wage Access - access your earned wages instantly between paydays Ongoing training and development - utilise our global network’s wealth of knowledge Employee and family & friends discounts on car rentals globally Access to hundreds of discounts and offers on health insurance, gym memberships, home loans, movie tickets and much more Various avenues of assistance are available to help you achieve your career goals via external training programs and professional development courses #J-18808-Ljbffr
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Customer Experience Consultant
vor 3 Wochen
City of Melbourne, Österreich Karmo VollzeitAre you passionate about helping people find the perfect car, hassle-free? At Karmo, we make car ownership simple, flexible and stress-free through our vehicle subscription service. We’re on the lookout for a Customer Experience Consultant who’s passionate about helping customers find the right car and enjoy every step of their Karmo journey.
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City of Brisbane, Österreich Australia and New Zealand Banking Group Limited VollzeitA leading financial services organization is seeking a Banking Consultant in Brisbane to enhance customer experiences. The ideal candidate will have exceptional customer focus and be familiar with digital banking solutions. This permanent full-time role involves providing end-to-end banking services and being part of a collaborative team to meet customer...
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Customer Experience Consultant
vor 1 Woche
Council of the City of Sydney, Österreich FleetPartners Group VollzeitAt our organisation, 98% of our team members say they feel genuinely valued and supported by their manager. We’re proud to be an inclusive workplace and a WGEA Employer of Choice for Gender Equality, as well as a Climate Active certified carbon neutral fleet management organisation. Here, you’ll see how your contribution makes a real impact, be...
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City of Brisbane, Österreich Anz VollzeitA major banking institution in Brisbane is seeking a Banking Consultant to enhance customer experiences by meeting banking needs and advocating for digital solutions. This permanent full-time role involves collaboration within a team and ensuring compliance with company policies. Ideal candidates should have strong customer service skills, knowledge of...
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Tech-Savvy Customer Experience
Vor 6 Tagen
City of Brisbane, Österreich Telstra VollzeitA leading telecommunications company is seeking a Part Time Customer Service & Sales Consultant in Brisbane. You will deliver exceptional customer experiences, be the go-to tech expert, and work in a team to meet sales targets. This role offers a starting hourly rate of $30.33, generous discounts, paid parental leave, and career growth opportunities. The...
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Customer Experience Consultant
Vor 4 Tagen
City Of Rockingham, Österreich Rockingham Toyota VollzeitAn exciting opportunity has become available for an experienced and professional individual to join our team as a Customer Experience Consultant . This role is based in our Rockingham Dealership, servicing Melville, Cockburn and Rockingham Toyota , with a primary focus on vehicle service bookings and customer retention activities. What you’ll be doing:...
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City of Brisbane, Österreich Australia and New Zealand Banking Group Limited VollzeitA leading banking institution in Brisbane is seeking a Banking Consultant to provide customers with a seamless banking experience. This role involves helping customers meet their financial needs, promoting digital solutions, and ensuring compliance with policies. Ideal candidates should have exceptional customer focus and excellent communication skills. The...
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Senior Consultant: Customer Experience
Vor 6 Tagen
City of Brisbane, Österreich KPMG Australia VollzeitA leading professional services firm is seeking a Senior Consultant in Brisbane to contribute to customer and operations advisory projects. The role involves managing workstreams in large transformation programs while applying advanced problem-solving and data analysis skills. Candidates should have experience with structured thinking and various improvement...
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Customer Experience Consultant
vor 3 Wochen
City of Melbourne, Österreich A.P. Moller - Maersk VollzeitThe Customer Experience Consultant is responsible for managing the customer experience of customers by identifying issues proactively, building strong relationships with customers, and identifying solutions that benefit both Maersk and the customer. Job Description Be the primary point of contact for customers via all communication channels and ensure smooth...
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Customer Experience Consultant
vor 2 Wochen
City of Melbourne, Österreich Splend VollzeitJoin to apply for the Customer Experience Consultant role at Splend About Us At Splend, we’re on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers straightforward, no-strings-attached access to vehicle ownership. We’re also fast-tracking the transition to green...
