Housing Manager | Homes NSW | Inner West District

Housing Manager | Homes NSW | Inner West District 1 week ago Be among the first 25 applicants Employment type: Ongoing & Temporary Full Time Opportunities Available Talent Pool will also be created for Inner West District Salary: $113,266 pa - $125,72 pa plus superannuation and annual leave loading Location: Miranda, Maroubra, Hurstville & Ashfield Housing Services is a portfolio area under the Homes NSW umbrella. Homes NSW is a newly established division within the Department of Communities and Justice (DCJ) with the vision to deliver quality homes and services that change lives and end homelessness. Homes NSW brings together the housing and homelessness functions of DCJ, the NSW Land and Housing Corporation (LAHC), Aboriginal Housing Office (AHO) and key worker housing functions from across government under one roof. The Housing Manager manages the day‑to‑day work of client service teams, providing direction, support, guidance, advice and feedback to team members. This role leads a small team of front‑line staff who assist people experiencing housing stress, homelessness and other issues that impact a person’s housing. The Housing Manager also reviews operational data and reports and facilitates the delivery of quality outcomes including customer‑centred service delivery, strong partnerships for impact and a thriving and empowered workplace. What You’ll Do Monitor and contribute to the overall development and management of housing operations across access and tenancy management in areas with high public housing concentration and social disadvantage. Establish and maintain a range of networks with clients, service providers and internal and external stakeholders to achieve client expectations and continuous improvement in service delivery. Provide expert advice, coaching and support to direct reports to ensure all team members are supported to improve productivity in a safe working environment. What We’re Looking For Ability to work independently and within a team environment to manage your own work and team priorities, and support others to achieve their work goals. Ability to assist Senior Client Service Officers and Team Leader – Tenancy with complex service issues and policy interpretation. Ability to establish and maintain relationships with internal and external stakeholders. A commitment to a culture of teamwork, excellence, and continuous improvement. A strong commitment to customer service including an empathic approach to clients that is outcome focused. Possession of a minimum Provisional 2 NSW Driver’s Licence and willingness to travel to and work with clients in their homes and in the community (a corporate vehicle will be provided for travel). What We Offer A challenging and rewarding career Flexible, autonomous work environment Competitive pay and conditions Training and development opportunities to build and maintain capabilities Health & Wellbeing and Employee Assistance Programs Applications Download the role description. For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Wendy Olivant via or Ph . If you have a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please reach out to Robbie Chiplen via or . To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button. Applications close: 11:59 pm AEST Sunday December 21, 2025. Inclusion and Diversity We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups. To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website. Other Information A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information visit Applying for DCJ jobs on the DCJ website. #J-18808-Ljbffr