CRM Marketing Specialist
vor 3 Wochen
As a CRM Marketing Specialist, you will be the Subject Matter Expert (SME) for all Ford Australia CRM touchpoints, dedicated to crafting and delivering an exceptional, seamless customer journey from initial prospect engagement through to our most loyal owners. This role is central to enhancing customer relationships and driving loyalty.Reporting to the Marketing Manager for CRM, Connectivity & Privacy, this role will be based at our Richmond National Sales Company office on a hybrid schedule (four days in-office). Qualifications Education: Tertiary qualification in Business, Marketing, or a related field. CRM Expertise: Proven experience in developing and managing comprehensive CRM programs. Communication & Acumen: Strong written communication skills combined with robust business acumen and a deep understanding of customer needs. Agency Collaboration: Demonstrated experience briefing and effectively collaborating with agency teams, with a keen eye for detail and the ability to proof agency executions thoroughly. Technical Proficiency: Previous experience with CRM/LMS systems (e.g., SAP, Salesforce) and proficient in Microsoft Office Suite. If you want to be a part of this challenging and rewarding transformation – Apply Now. Equal Opportunity Ford Australia is inclusive employer, and all qualified applicants will receive consideration for employment. If you require any support or adjustments to the recruitment process, please contact our Talent and Inclusion Lead Sarah at Applicants must be legally authorised to work in Australia. Verification of employment eligibility will be required at the time of hire. ---Applications will close on Sunday 7 December 2025, however, please do not delay your application as interviews will commence before this date--- Responsibilities Customer for Life (C4L) Program Ownership: Strategically manage the entire C4L program, including content development and overseeing all customer touchpoints, such as the Percepta outbound team. CRM Campaign Development & Execution: Develop and execute the CRM components of product and service marketing campaigns, ensuring seamless integration into the broader customer journey. Analyze campaign effectiveness and provide comprehensive results to stakeholders. Lead Generation Management: Lead and manage all lead generation efforts originating from Ford.com.au and third-party sources, providing necessary training and communications to Field staff. Data Request Fulfillment: Act as a liaison with the Data-hub team to support the business with ad-hoc prospect and owner data requests (e.g., for Market Research, ACCC Campaigns). Salesforce Marketing Cloud Enhancement: Support the launch and ongoing development of Salesforce Marketing Cloud by providing expert input and guidance on new features and communications to continuously enhance the Australian customer journey. Privacy & Compliance: Ensure strict compliance with all privacy laws across all customer touchpoints and communications, supporting the privacy officer as required. CRM Subject Matter Expert: Serve as the CRM SME on cross-functional customer experience projects, providing critical input and support. Champion CRM best practices across the business, upholding the C4L core principles of: "Put the customer first," "Exchange value," and "Make it real." Budget & Creative Support: Support the CRM Manager with budget management, creative Statements of Work (SoW), and outbound SoW. #J-18808-Ljbffr
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CRM Marketing Specialist
vor 2 Wochen
City of Melbourne, Österreich Ford Motor Company VollzeitCRM Marketing Specialist Join to apply for the CRM Marketing Specialist role at Ford Motor Company. Lead. Grow. Transform. Ford Australia is constantly evolving and innovating, committed to delivering smarter, more connected vehicles for all Australians, now and for generations to come. About Us Ford Australia is the largest automotive OEM employer in...
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CRM & Lifecycle Marketing Specialist
vor 1 Woche
City of Melbourne, Österreich GAZMAN VollzeitA leading fashion retailer in Victoria is seeking a driven CRM Specialist to enhance customer loyalty and retention through effective CRM strategies. You will be responsible for managing customer databases and executing marketing campaigns. Ideal candidates have a Bachelor’s degree in Marketing or Business and 2+ years experience in CRM and email...
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CRM Marketing Specialist
vor 2 Wochen
City of Melbourne, Österreich Ford Motor VollzeitAbout Us Lead. Grow. Transform. Ford Australia is constantly evolving and innovating, committed to delivering smarter, more connected vehicles for all Australians, now and for generations to come. Looking ahead, Ford is excited about the future. With an expanding vehicle lineup, growing digital services, and a strong dealer network, they are...
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CRM and Digital Marketing Specialist
vor 4 Wochen
City of Melbourne, Österreich DECJUBA VollzeitJoin to apply for the CRM and Digital Marketing Specialist role at DECJUBA About Us At DECJUBA, we’re all about effortless, edgy fashion that makes you look and feel AMAZING. Relaunched by Tania Austin in 2008, DECJUBA has grown into a leading retailer across Australia and New Zealand, expanding from just five stores to over 160 stores, plus two dynamic...
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CRM and Digital Marketing Specialist
vor 3 Wochen
City of Melbourne, Österreich Decjuba VollzeitSelect how often (in days) to receive an alert: EXPLORE YOUR NEXT #AMAZING CAREER OPPORTUNITY TITLE: CRM and Digital Marketing Specialist JOB TYPE: Full Time LOCATION: Cremorne, VIC, AU, 3121 ABOUT USAt DECJUBA, we’re all about effortless, edgy fashion that makes you look and feel AMAZING. Relaunched by Tania Austin in 2008, DECJUBA has grown into a...
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Council of the City of Sydney, Österreich Trimmed Marketing VollzeitAn innovative marketing agency in Sydney is seeking a Digital Marketing Specialist to manage campaigns and CRM operations. The role involves building and optimizing Meta and Google Ads, setting up automated workflows in GoHighLevel, and creating high-converting landing pages. Ideal candidates should have a solid understanding of direct response marketing and...
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Marketing CRM Automation Specialist
vor 2 Wochen
Council of the City of Sydney, Österreich ING Australia VollzeitJoin to apply for the Marketing CRM Automation Specialist role at ING Australia . We’re looking for a Marketing CRM Automation Specialist to join our internal CRM Marketing Automation team – a team that plays a critical role in delivering personalized, data‑driven communications that connect with our customers. This team is part of the broader Customer...
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CRM Marketing Specialist — Lifecycle
vor 2 Wochen
City of Melbourne, Österreich Ford Motor Company VollzeitA leading automotive company in Melbourne seeks a CRM Marketing Specialist to oversee customer engagement programs and lead marketing initiatives. This role involves extensive collaboration and data management to create seamless customer experiences. Ideal candidates will possess a degree in Business or Marketing and have proven CRM expertise. Join us for a...
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CRM and Digital Marketing Specialist
vor 4 Stunden
City of Melbourne, Österreich Decjuba VollzeitABOUT US At DECJUBA, we’re all about effortless, edgy fashion that makes you look and feel AMAZING. Relaunched by Tania Austin in 2008, DECJUBA has grown into a leading retailer across Australia and New Zealand, expanding from just five stores to over 160 stores, plus two dynamic online sites. Innovation drives us, and we’re constantly striving to push...
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Marketing CRM Automation Specialist
vor 2 Wochen
Council of the City of Sydney, Österreich International Netherlands Group VollzeitMarketing CRM Automation Specialist page is loaded## Marketing CRM Automation Specialistlocations: Sydneytime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 11, 2025 (13 days left to apply)job requisition id: REQ- When you come to work at ING, you’re joining a modern and progressive team where individuality isn’t just...
