Customer and Commercial Manager
vor 4 Wochen
Role Overview Customer & Commercial Manager at Laverty Pathology, a Healius service delivering high‑quality pathology collection across regional and remote Australia. What You Will Be Doing Lead a team of Pathology Collectors to deliver excellent patient and referrer experiences by managing operational execution, referrer engagement, local business development and frontline performance. Key Responsibilities Drive regional initiatives aligned with broader business strategy. Serve as the primary contact for all regional inquiries from referrers and staff. Lead and support a team of pathology collectors, fostering operational excellence through coaching, guidance and clear communication. Identify and execute local growth opportunities to boost business performance and revenue. Conduct regular site inspections to uphold brand standards and hygiene compliance. Collaborate effectively with internal stakeholders, including fellow customer & commercial managers and executive leaders. Champion innovation by promoting the adoption of digital tools and smarter ways of working. Build and maintain strong, trusted relationships with referrers to grow referral volumes. Create and sustain a culture of accountability, growth and high performance across frontline teams. Ensure continuous improvement in service standards, compliance, and workplace safety. Act as a visible leader who drives change, delivers on commitments and inspires others. Represent Healius at community & industry events, promoting local & referral relationships. What Type of Person Will Be Successful Commercially minded with deep operational understanding of frontline performance and outcomes. Required Attributes & Skills Experience in healthcare, retail or operational leadership (multi‑site preferred). Proven ability to lead, engage and inspire frontline teams. Strong relationship‑building skills. A track record in quality, compliance and WHS. Commercial acumen and results orientation – you know how to deliver outcomes. Confidence with digital tools (CRM, BI tools, Medway or similar). Benefits and Perks Benefits platform – everyday savings on a wide range of Australian brands. Fitness Passport – subsidised access to top fitness centres across Australia. Corporate health insurance discounts, banking benefits and novated leasing packages. An e‑learning platform with a library of courses and learning paths. Employee Assistance Program (EAP) providing professional coaching. Diversity & Inclusion Healius is an equal opportunity employer committed to creating an inclusive workplace. We welcome suitably qualified applicants regardless of age, ethnicity, socio‑cultural background, disability, sexual orientation or gender identity. Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply. How To Apply Please click the ‘Apply Now’ button to complete the pre‑screening questions and submit your application. If you would like further details please email . #J-18808-Ljbffr
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Customer and Commercial Manager
vor 1 Woche
Coffs Harbour City Council, Österreich Healius VollzeitJob Reference 18021 Why You Will Be Excited About This Role At Healius, we all have one thing in common, we are passionate about making a difference to the health of Australians. And right now, it's a pretty exciting time to join us, as we transform into a stronger, more agile organisation focused on creating excellent customer & patient experiences, smarter...
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Customer And Commercial Manager
Vor 5 Tagen
Coffs Harbour City Council, Österreich Healius Limited VollzeitRole Overview Customer & Commercial Manager at Laverty Pathology, a Healius service delivering high-quality pathology collection across regional and remote Australia. What You Will Be Doing Lead a team of Pathology Collectors to deliver excellent patient and referrer experiences by managing operational execution, referrer engagement, local business...
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Regional Customer
vor 1 Woche
Coffs Harbour City Council, Österreich Healius VollzeitA leading healthcare provider in Coffs Harbour is seeking a Customer & Commercial Manager to lead and enhance pathology collection services. In this role, you will manage frontline performance, engage with referrers, and focus on operational execution. The ideal candidate will have experience in healthcare operations, strong leadership skills, and a drive...
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Regional Pathology Ops Lead — Customer
Vor 5 Tagen
Coffs Harbour City Council, Österreich Healius VollzeitA leading healthcare provider in Coffs Harbour is seeking a Customer & Commercial Manager to lead pathology collection services. The role includes managing performance and engaging with referrers. Ideal candidates will possess healthcare operations experience and strong leadership skills. This position offers various benefits, including health insurance and...
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Customer and Commercial Manager
vor 3 Wochen
Council of the City of Sydney, Österreich Laverty Pathology VollzeitCustomer and Commercial Manager role at Laverty Pathology This role is based in North Ryde and requires travel across NSW, from Sydney Metro through to the Coffs Harbour region. Why You Will Be Excited About This Role At Healius, we all have one thing in common, we are passionate about making a difference to the health of Australians. And right now, it's a...
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Customer and Commercial Manager
vor 4 Wochen
City of Brisbane, Österreich QML Pathology VollzeitJoin to apply for the Customer and Commercial Manager role at QML Pathology . At Healius, we all have one thing in common: we are passionate about making a difference to the health of Australians. As Customer & Commercial Manager, you will be able to make an impact from day one, driving the delivery of high‑quality pathology collection services for...
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Commercial Business Development Manager
vor 4 Wochen
Council of the City of Sydney, Österreich Thinktank Commercial Property Finance VollzeitOverview Thinktank is one of Australia’s largest and fastest growing Residential and Commercial Property Non-bank Lender with a multi-office presence across Australia. As an innovative, knowledgeable and established financial services provider with a reputation for professionalism and integrity, Thinktank focuses on building quality internal and external...
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Coffs Harbour City Council, Österreich Bachrach Naumburger Group VollzeitJoin to apply for the Customer Information Attendant Part Time Customer Service Role role at Bachrach Naumburger Group We are looking for someone who is bright, bubbly and enthusiastic about customer service. You will be handling customer enquiries and represent the face of the shopping centre, serving as the primary point of contact for external phone calls...
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Customer and Commercial Manager
vor 4 Wochen
City of Brisbane, Österreich Healius VollzeitAbout Us Healius employs 8,000+ passionate people, with an expansive network of over 100 medical laboratories and 2000 patient collection centres operating across metropolitan, regional and remote Australia. We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia’s largest and most complex private and...
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Regional Pathology Growth
Vor 5 Tagen
Coffs Harbour City Council, Österreich Healius Limited VollzeitA healthcare services provider seeks a Customer & Commercial Manager for its Coffs Harbour location. In this role, you will lead a team of Pathology Collectors, ensuring operational excellence and a focus on patient experiences. You will be responsible for driving local initiatives, engaging with referrers, and identifying growth opportunities. The ideal...
