Customer Experience Consultant
vor 2 Wochen
Overview At Splend, we’re on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straightforward, no strings attached access to vehicle ownership. We are also fast-tracking the transition to green mobility and leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles. Responsibilities Manage customer onboarding, returns, vehicle exchanges, and fleet management. Proactively address and resolve customer issues, applying innovative problem-solving skills to create solutions that align with both customer needs and business goals. Ensure that every customer interaction post-sale is handled with the utmost care and professionalism, aiming to provide a best-in-class customer experience that enhances loyalty and satisfaction. Monitor and manage the hub’s fleet of vehicles to ensure availability and readiness for customer needs, including coordination of maintenance and scheduling of vehicle exchanges. Serve as the primary point of contact for existing customers, ensuring clear and effective communication across all channels. Work closely with other team members to ensure a cohesive customer journey and collaborative work environment. What You'll Bring Ability to work across multiple functions within a retail or customer service environment. Excellent problem solving abilities with a customer centric approach to resolving issues. Proven track record in a customer service role, with a focus on delivering high quality customer experiences. Strong organisational and communication skills, capable of managing customer expectations and coordinating effectively with other teams. Ability to handle stressful situations with professionalism and a calm demeanour. Thrives in a customer facing retail environment. Empathy and interpersonal skills to understand and address customer needs effectively. A full Australian Driver's License Comfortable commuting to our Haberfield hub daily Able to work weekends as required What We Offer Performance based bonus Salary packaging with 15% employer contributions for Electric Vehicles A day off on your birthday Employee Assistance Program Dedicated Learning & Development platform At Splend, we value diversity and inclusion and consider it as key to our success. We are dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward. When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process. #J-18808-Ljbffr
-
Customer Experience Consultant
vor 1 Woche
Council of the City of Sydney, Österreich FleetPartners Group VollzeitAt our organisation, 98% of our team members say they feel genuinely valued and supported by their manager. We’re proud to be an inclusive workplace and a WGEA Employer of Choice for Gender Equality, as well as a Climate Active certified carbon neutral fleet management organisation. Here, you’ll see how your contribution makes a real impact, be...
-
Customer Experience Consultant
vor 1 Woche
Council of the City of Sydney, Österreich Karmo VollzeitBase pay range A$65,000.00/yr - A$85,000.00/yr Overview At Karmo, we make car ownership simple, flexible and stress‑free through our vehicle subscription service. We’re looking for a Customer Experience Consultant who’s passionate about helping customers find the right car and enjoy every step of their Karmo journey. What You’ll Be Doing Guide...
-
Hybrid Automotive Customer Experience Consultant
Vor 4 Tagen
Council of the City of Sydney, Österreich Inchcape plc VollzeitA leading global automotive company in Australia seeks a Customer Relations Consultant to manage service appointments and ensure excellent customer experiences. The role requires a minimum of 3 years in customer service, preferably in the automotive industry. You will work in a supportive, flexible environment with opportunities for career development and...
-
Customer Experience Consultant
vor 1 Woche
Council of the City of Sydney, Österreich FleetPartners Group VollzeitA leading vehicle management and financial services company is seeking a Customer Experience Consultant to enhance customer service. Applicants should be experienced in customer service and ready to manage complex inquiries professionally. This is a contract position until August 2026, with opportunities for extension or full-time work. Enjoy hybrid work...
-
Council of the City of Sydney, Österreich FleetPartners Group VollzeitA leading fleet management company in New South Wales is seeking a Customer Experience Consultant to manage customer enquiries and deliver exceptional service. In this phone-based role, you will resolve issues and build strong relationships. The position offers hybrid work arrangements and various employee benefits, including an impressive office view and a...
-
Banking Consultant: Elevate Customer Experience
vor 3 Wochen
Council of the City of Sydney, Österreich ANZ VollzeitA leading financial institution in Australia is seeking a part-time Banking Consultant to enhance customer experience and meet financial needs. You will engage with customers, provide banking solutions, and coach team members. The ideal candidate will have strong customer focus and adaptability with an understanding of digital tools. This role includes...
-
Customer Experience Consultant
vor 3 Wochen
City of Melbourne, Österreich Karmo VollzeitAre you passionate about helping people find the perfect car, hassle-free? At Karmo, we make car ownership simple, flexible and stress-free through our vehicle subscription service. We’re on the lookout for a Customer Experience Consultant who’s passionate about helping customers find the right car and enjoy every step of their Karmo journey.
-
In-Store Retail Sales
vor 1 Woche
Council of the City of Sydney, Österreich Telstra Corporation VollzeitA leading telecommunications provider in Sydney is seeking a Full Time Customer Service & Sales Consultant for their Narellan store. This role focuses on delivering outstanding customer service while providing tailored technology solutions. Candidates should possess strong customer service skills and a drive to meet sales targets. The company offers...
-
Customer Experience Consultant-Flexible Hours
Vor 6 Tagen
Council of the City of Sydney, Österreich Fleetpartners Group VollzeitA leading fleet management company in North Sydney is seeking a Customer Experience Consultant. In this phone-based role, you will manage customer inquiries, resolve issues, and build strong relationships. The ideal candidate should have experience in customer service, excellent communication skills, and a problem-solving mindset. The company provides...
-
Tech-Savvy Retail Consultant: Customer Experience
vor 3 Wochen
Council of the City of Sydney, Österreich Telstra Corporation VollzeitAn iconic Australian telecommunications brand is seeking a Full Time Customer Service & Sales Consultant in Sydney. The role involves delivering exceptional customer experiences and providing expert guidance on products and services. Ideal candidates should be enthusiastic, possess great communication skills, and have a passion for learning. Benefits include...
