General Manager

When you join MercyCare, you join something bigger. A community of staff that make a difference at the heart of the community. As a leading Western Australian not-for-profit provider of aged care, family, community, early learning and disability services we support people throughout life’s journey. We invest in our people by building rewarding careers, offering training and development opportunities and a values-driven culture where our people can belong and thrive. About the role We are reshaping our Aged Care Services leadership team to hit the ground running for 2026 to achieve our vision of care for those we serve. With new leaders across Residential, Clinical Quality, and Support at Home this pivotal role will join them reporting to our Executive Director Aged Care Services and will drive growth, robust data integrity and informed, evidence based strategic planning. Leading our business services and development teams this role builds performance, financial and operational achievement and long term, development, growth and sustainability. About you We are looking for someone special who not only identifies opportunities others may not see but seeks them out with a hunger for impacting long term success complemented with a solid foundation in data, measurable outcomes and organisational sustainability. Not only can you inspire people, you have the research, data and team to support them across budgeting, regulatory reporting and operational viability. The key skills you’re looking to leverage in your next position include: Demonstrated success utilising operation data and measurement to deliver long term operationally viable growth Exceptional ability across business information analysis, integrity and management to drive decision making Experience in driving positive change management, building a resilient and performing team Ability to innovate, develop, design, plan resource and implement initiatives Extensive partnering, influencing and collaboration engaging and driving teams in achieving strategic outcomes Demonstrated understanding of sector regulatory and quality standards Excellence senior business operational skills, developing growth and long-term sustainability Key Personal Insolvency Clearance National Police Clearance (obtained within the last six months) About the benefits You'll become part of an inclusive, diverse, and welcoming Western Australian organisation passionately committed to making a meaningful impact in the local community. Our MercyCare Promise is focused on ensuring our people are connected and empowered to make a positive difference in the heart of our communities. Not for profit Salary Packaging options up to $18,000 Childcare discounts for your little ones Options to purchase additional leave Career Pathways, Professional Development and Training Comprehensive Wellbeing Program including discounted health insurance and free flu vaccinations To Apply Click "Apply Now" to visit our website and submit your application. Applications close on 06 January 2026 , but don’t wait—apply early, while we expect to progress recruitment early in the new year this may occur before the closing date. For a confidential discussion please contact Gia Harris, Talent Manager on *** . Please note all applications must be received via the online portal to be considered. Attachments General Manager Strategy and Growth - PD, 2025.pdf Mercy Care values individuality. If you experience neurodiversity or live with a disability and would like support or accommodations to fully participate in our recruitment process, reach out to us at @mercycare.com.au we would love to hear from you. With our 175-year legacy extending back to the Sisters of Mercy, today we stand proud to make a positive difference in our local communities. We live by our values – respect, integrity, compassion, justice, excellence, and courage. We are committed to safeguarding and protecting children, young people and the vulnerable. We invite applications from people from all walks of life, including Aboriginal and Torres Strait Islander people, and those from diverse ages, cultures, faiths, abilities, gender and sexuality. Be careful – Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr