Manager, Student Systems

Manager, Student Systems (Core Applications) The Student Systems team within the Registrar & Student Services portfolio is recruiting for two leadership positions that play a key role in advancing UNSW’s digital student ecosystem: Employment Type: Full Time Ongoing Remuneration: $148,012 – $157,056 depending on experience + 17% super (level 9) Location: Kensington UNSW Campus, Australia Role Overview Leads the custodianship, development, and support of the University’s core student information systems and related applications. Core Responsibilities Lead the delivery, maintenance, and improvement of UNSW’s core student systems. Oversee governance, backlog management, and prioritisation to support system stability and compliance. Provide expert advice on system capability, limitations, and future planning. Build team capability and drive user-centred service enhancements. Support the effective delivery and transition of new/uplifted capabilities to BAU. Qualifications & Experience Demonstrated experience in project, program, or systems management. Experience leading teams responsible for enterprise-scale systems or projects in a complex organisation. Proven ability to deliver improvements through stakeholder consultation and data‑informed decision‑making. Strong stakeholder engagement and communication skills, with confidence influencing senior leaders and governance forums. Vendor management and performance reporting experience, with sound analytical and problem‑solving skills. A collaborative leadership style aligned with UNSW’s values. Knowledge of student administration processes and systems across the full academic student lifecycle is highly desirable. An understanding of enterprise system operations, technical governance, and data compliance (e.g., TEQSA, ESOS), ideally with experience in PeopleSoft Campus Solutions or equivalent, is highly desirable. Manager, Student Systems (Projects) Employment Type: Full Time Ongoing Remuneration: $148,012 – $157,056 depending on experience + 17% super (level 9) Location: Kensington UNSW Campus, Australia Role Overview Leads the delivery of strategic student systems projects, translating business priorities into actionable outcomes. Core Responsibilities Lead the planning and execution of approved student systems projects, ensuring strategic alignment and benefit realisation. Oversee business analysis, process design, and delivery of student‑centred solutions. Play a key role in early project shaping—supporting business cases, benefits planning, risk assessment, process design, and requirements gathering to set projects up for success. Support effective project governance, risk management, and stakeholder engagement. Develop team capability and foster a culture of continuous improvement and collaboration. Qualifications & Experience Demonstrated experience in project, program, or systems management. Experience leading teams responsible for enterprise‑scale systems or projects in a complex organisation. Proven ability to deliver improvements through stakeholder consultation and data‑informed decision‑making. Strong stakeholder engagement and communication skills. Vendor management and performance reporting experience, with sound analytical and problem‑solving skills. A collaborative leadership style aligned with UNSW’s values. Knowledge of student administration processes and systems across the full academic student lifecycle is highly desirable. Experience in project management, business analysis, process mapping, and delivering change or digital transformation within higher education or comparable environment. Benefits and Culture Access to up to 17% Superannuation contributions and additional leave loading payments. Additional 3 days of leave over the end of the year period. Discounts and entitlements (retail, education, fitness). Recruitment Process Please submit your resume as well as cover letter that addresses your motivation and your suitability for the role, addressing all points under the “who you are” section of the job ad. You will also be asked to tell us which role you'd like to apply for in the application form with an additional question. Application Deadline Applications close: 24 November 11.55PM. Contact Anne de Voronine, Talent Acquisition Associate – Equal Opportunity Statement UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment. #J-18808-Ljbffr