Senior Service Desk Lead — VIP

A leading property group in Sydney is seeking a Senior Service Desk Analyst to support VIP users and manage escalations. This role involves providing fast, accurate IT solutions while guiding the team and enhancing service quality. The ideal candidate will possess strong communication skills, advanced troubleshooting capabilities, and leadership potential....

A leading Australian retail firm based in Sydney is seeking a Senior Service Desk Analyst. In this role, you will oversee the support experience for operations, provide exceptional service, and act as a second-in-command to the Service Desk Manager. Key responsibilities include resolving user issues, mentoring junior staff, and managing escalations. The...

Apply now Job no: Work type: Permanent Full Time Location: Sydney Categories: IT Your opportunity Are you an experienced Service Desk Analyst ready to take the next step in your career? If you’re looking to grow, develop, and move toward future leadership, we’re searching for a Senior Service Desk Analyst to act as the 2IC to our Service Desk Manager and...

Overview Apply now Job no: Work type: Permanent Full TimeLocation: SydneyCategories: IT Your opportunity Are you an experienced Service Desk Analyst ready to take the next step in your career? If you’re looking to grow, develop, and move toward a future leadership role, this could be the perfect opportunity. We’re searching for a Senior Service Desk...

A government agency is seeking an experienced IT Service Desk Officer to support VIP customers and resolve complex IT issues. This onsite role in Brisbane requires strong customer service skills, advanced computer support knowledge, and the ability to work under pressure. The candidate should have practical experience in IT Service Desk operations and a...

Senior Technical Service Desk Team Lead (ITIL ITSM M365) Our client, a large Australian Government Body is seeking a talented Senior Technical Service Team Lead to manage and uplift the day-to-day performance, capability, and customer experience of the Organisation's IT Service Desk. This is a permanent full‑time role, offering a hybrid work set up based...

A prominent Australian Government Body is looking for a Senior Technical Service Desk Team Lead to enhance the performance of its IT Service Desk. This full-time role offers hybrid working arrangements based in Sydney CBD. Ideal candidates should possess at least 5 years in IT support and 2 years in a supervisory position, with solid knowledge of ITIL...

Job Description - Service Desk Senior Analyst (0000B5PH) Service Desk Senior Analyst - 0000B5PH 1 x Ongoing Full-Time 1 x Temporary Full-Time up to 11 May 2026 About us The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the...

Overview A leading senior living community in Melbourne is seeking a part‑time Concierge to manage front desk operations. Responsibilities Greet guests. Manage phone communications. Ensure a professional image at all times. Qualifications Strong customer service skills. Multitasking abilities. Basic proficiency in Microsoft applications. Benefits...

A leading senior living community in Melbourne is seeking a part-time Concierge to manage front desk operations. In this role, you'll be responsible for greeting guests, managing phone communications, and ensuring a professional image at all times. Qualified candidates will have strong customer service skills, multitasking abilities, and basic proficiency in...