Events Operations Lead
vor 11 Stunden
InSight Systems is a leading provider of workplace technology solutions, specialising in AV integration, strategic consultation, and managed services. For over 20 years, we have delivered innovative and reliable technology experiences to medium and large organisations across government, education, corporate, healthcare and sport. We are seeking an experienced Events Operations Lead to join our Managed Services team and play a key role in delivering exceptional, high-quality event experiences across a major university located in the Melbourne CBD. Key Responsibilities Lead, mentor and coordinate a team of event technicians, ensuring consistent, high-quality service delivery. Plan, schedule and oversee the successful delivery of events, including AV setup, live operation and pack-down. Manage rostering, daily workflows and operational priorities across multiple campus locations. Act as the primary point of contact for event-related matters, building strong relationships with university stakeholders. Monitor service performance and prepare operational reports relating to event activity, resource utilisation and client feedback. Identify opportunities for process improvement, enhanced efficiency and improved customer experience. Skills & Experience Essential Proven experience in event operations or AV event delivery (large venue or tertiary experience advantageous). Strong leadership capability with experience managing frontline or technical teams. Solid understanding of AV systems and live event requirements. Excellent communication and stakeholder engagement skills. Strong organisational skills with the ability to manage competing priorities. Experience preparing clear operational or performance-based reports. Desirable Experience in a multi-site or complex operational environment. Understanding of WHS practices in event or technical environments. Exposure to ITIL, SLA frameworks or service delivery environments. What's in it for you? Inclusive and dynamic culture, family-focused environment An organisation that can flex, and truly supports work life balance with flexibility options Support and collaboration, not just with their immediate team, but with the broader organisation as well Career growth, learning and development opportunities Company events including weekly activities, Christmas event celebrations, EOFY celebrations and lots more Generous employee discounts on AV products This is a challenging and very rewarding role, and if successful you will become part of a highly dedicated, motivated, and supportive team. If you are interested in this position, please apply and address to Paris Gorham - People and Culture Coordinator. You must have the right to live and work in Australia to apply for this position. You will also require a valid Working with Children’s Check and Police Check. InSight Systems is an Equal Employment Opportunity Employer. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, and people of culturally diverse backgrounds to apply. Kindly note that only shortlisted applicants will be contacted - thank you #J-18808-Ljbffr
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Event Operations Manager
vor 3 Wochen
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