Hybrid Banking Contact Centre Specialist

A leading financial services company seeks a Contact Centre Officer in Melbourne, offering a hybrid work model. This role involves being the initial contact for clients, ensuring high-quality service, and maintaining compliance. Candidates should have at least 3 years in a customer service role within financial services, exceptional communication skills, and...

Contact Centre Specialist Our client is seeking Contact Centre Specialist to join one of the largest and most high‑profile Contact Centre programs in the country. If you’re passionate about delivering outstanding service and enjoy working with cutting‑edge technology, this is an exciting opportunity to make an impact at scale. The primary purpose of...

Join to apply for the Contact Centre Consultant role at Bank Australia Through the merger of Bank Australia and Qudos Bank we’re creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we’re building on the strong foundations of our history and shared values as we bring together the...

Join to apply for the Contact Centre Coordinator role at Bank Australia Through the merger of Bank Australia and Qudos Bank we’re creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we’re building on the strong foundations of our history and shared values as we bring together the...

A member-owned bank in Melbourne is seeking a Member Support Specialist to provide exceptional service to members. The role includes managing inquiries, processing transactions, and supporting various banking needs. Candidates should have experience in a contact center, a passion for customer service, and the ability to thrive in a hybrid work environment....

Job Category: Banking and Financial Services Through the merger of Bank Australia and Qudos Bank we’re creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we’re building on the strong foundations of our history and shared values as we bring together the best of both banks. We...

A leading technology consulting firm in Australia seeks a Lead Consultant - AI Contact Centre Specialist to design and deliver AI-powered solutions. The role requires expertise in Amazon Connect and conversational AI technologies, focusing on client-specific solution implementations. Candidates should possess strong communication skills and experience in...

A leading mutual bank in Australia is seeking a Contact Centre Service Officer to respond to customer calls professionally and empathetically. The role requires strong communication skills and a problem-solving mindset, providing an opportunity for career growth within a supportive team. Candidates should have prior customer service experience, preferably in...

A leading recruitment agency in Melbourne is seeking a Contact Centre Team Leader to supervise daily operations and ensure exceptional customer service. The ideal candidate should have experience in call centre management and demonstrate strong interpersonal skills. You'll lead a supportive team culture and meet performance targets while fostering an...

Contact Centre Service Officer Join our vibrant contact centre team—where every call is a chance to make a difference and grow your career! Multiple full‑time and part‑time opportunities available Brand new Barangaroo office and flexible WFH options Comprehensive training provided with ongoing career development What You’ll Do Respond to inbound...