Library Team Member

Join to apply for the Library Team Member role at Careers at Council Located 20km west of Sydney on Dharug country, Cumberland City Council is the fourth most populous Local Government Area in Greater Sydney and boasts a diverse community of over 245,000 residents. Our people are focused on driving community outcomes, programs, and services to innovate, inspire, and deliver change for the community we represent. About The Opportunity The Libraries team operates eight (8) locations across the Cumberland LGA and assists customers and members of the public with locating materials, answering questions, and providing guidance on research strategies. The team also holds a wide variety of events across these locations, ranging from educational and cultural programs to social and community‑building activities. The Library Team Member is responsible for carrying out customer‑service duties efficiently and professionally, and to provide high‑quality customer service to both internal and external library customers. This role also offers the opportunity to participate in the delivery of programs and activities including children's story time, adult classes and events. You will assist customers to access library resources, basic troubleshooting for technology systems, and resolve queries. The Successful Applicant Will Require Experience in a library or similar customer service environment Well‑developed literacy, numeracy, and oral communication skills Demonstrated ability to work well in a team Experience in using computers and the internet in a professional environment Working With Children Check (WWCC) number About This Role 1x Permanent full‑time position Working 70 hours per fortnight on a rotating roster between 8:00 am and 8:00 pm, Monday to Sunday Access to Council's 9‑day fortnight Rostered Day Off (RDO) arrangement Located at Council's Auburn Library; may be required to work across any of Council’s library locations Salary information The salary and conditions of employment are in accordance with the NSW Local Government (State) Award. Grade 6 of the Cumberland Salary Structure with a salary range of $1,213.90 to $1,487.03 per week plus 12% superannuation The commencing salary will be negotiated, taking into consideration the successful applicant’s qualifications, skills, and experience related to the role What You'll Need To Have For This Role The right to live and work in Australia Be able to provide information for pre‑employment checks required for the position, including attending a physical pre‑employment medical examination as required Participate in health monitoring as outlined in the risk assessment for this position and Council’s Health Monitoring Procedure, as required What We Can Offer Work‑life balance and flexible working arrangements, including working from home opportunities or up to an additional five (5) days' leave for front‑facing roles that are unable to access working from home arrangements Training and professional development opportunities to develop skills and grow your career Leave entitlements including annual leave, 15 days personal leave per year, parental leave, and access to Long Service Leave after five (5) years (where applicable) Three (3) additional grant days of paid leave over Christmas (where applicable) Corporate Health Insurance discounts Health and Wellbeing Programs to support staff, including access to online professional learning, paid leave to undertake annual skin checks, COVID‑19 vaccinations, and to donate blood Subsidies to assist with the cost of wellness and fitness activities Free access to Council‑owned and managed Aquatic Centres Access to Council's Fitness Passport Program and Employee Assistance Program (EAP) About Us Council adheres to the principles of a child‑safe organisation and is committed to the safety and wellbeing of all children and young people, fully supporting the aims and objectives of NSW Child Protection Legislation and associated provisions. Council will implement all necessary measures to ensure a safe and supportive environment, promoting child protection practices. It is essential for applicants to submit their WWCC number with their application, and it is an offence under NSW legislation for barred workers to apply for or otherwise attempt to obtain, undertake or remain in child‑related employment. Cumberland City Council is committed to building a diverse and inclusive workplace reflective of the community it represents. Council welcomes and encourages applicants from diverse backgrounds to apply for our roles, and is committed to providing an accessible and safe workplace for staff through reasonable adjustments. If you have accessibility or support requirements throughout the recruitment process, please contact the hiring manager during the application process. ENQUIRIES Contact Sarah Garland, Team Leader Library Operations on or for further information. Closing date: 11:59 pm, Tuesday 6 January 2026 How To Apply To submit your application for this position, complete the questionnaire. Arrange to attach your resume and any relevant qualifications (if required). Make sure the attachments are ready before you apply as your application cannot be submitted until completed. #J-18808-Ljbffr