Customer Service Officer
Vor 7 Tagen
Join our in-house contact centre in this full-time ongoing role opposite Albert Park Lake. Customer Service Officer With over 40 years’ experience, Oncall is a leading provider of language services across Australia. Our team of interpreters and translators service thousands of bookings each week across 150 languages. We work in partnership with our clients to provide responsive and high quality communication solutions. About the opportunity Working in our in‑house Contact Centre, this full‑time, ongoing opportunity interacts with a range of customers, processing their requests and queries regarding face‑to‑face and telephone interpreting sessions. You will: Treat each caller like they’re your first for the day Work within established KPIs Share accurate information quickly, resolving queries at first point of contact Recognise and elevate complaints where appropriate Create and amend bookings using Oncall’s online portal. Who we’re looking for With at least 12 months experience in a similar role, you’re known for building rapport quickly and meeting your customer’s needs. You’re friendly and personable with a great phone manner. Your resilience and agility together with your attention to detail underscore your commitment to providing outstanding customer service. In addition, you can demonstrate that you have the skills to: Connect with people of different backgrounds and levels Work cooperatively in a busy team environment while achieving shared goals Use a range of software applications in your daily work. Handle afternoon/evening roster that starts at 11am and finishes at 7pm on weekdays. What’s on offer Located opposite Albert Park Lake, your work directly supports what we do best: people connecting people. You can also: Be part of a true customer service (not sales) team Gain insights into the language services industry Further develop your skills and experience. Interested? Apply Now To apply, click the Apply button and you’ll be taken to our job board. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr
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Principal Tech Services Officer
Vor 7 Tagen
City of Parramatta Council, Österreich Customer Data VollzeitDo you want your work to make a difference for NSW Working to protect the states environment and heritage. Ongoing full-time opportunity Office location: Parramatta (or other BCT office in NSW upon availability and negotiation). Hybrid working supported with minimum expectation of 60% of time in office. Salary relative to experience and ranges from $ to $...
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Assistant Service Officer Payroll
vor 1 Woche
City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitJoin to apply for the Assistant Service Officer Payroll role at NSW Department of Customer Service Join to apply for the Assistant Service Officer Payroll role at NSW Department of Customer Service NSW Department of Customer Service provided pay range This range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills...
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Senior Service Officer Payroll
vor 2 Wochen
City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitJoin to apply for the Senior Service Officer Payroll role at NSW Department of Customer Service 1 day ago Be among the first 25 applicants Join to apply for the Senior Service Officer Payroll role at NSW Department of Customer Service NSW Department of Customer Service provided pay range This range is provided by NSW Department of Customer Service. Your...
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Service Officer
vor 1 Woche
City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitOverview Service Officer (Service Desk) - Talent Pool role at NSW Department of Customer Service. This posting is for Talent Pool applications for future opportunities within the department. Base pay and eligibility Base pay range : A$84,659.00/yr - A$92,701.00/yr TALENT POOL ONLY Clerk Grade: 3/4 Salary Range: $84,659 - $92,701 plus superannuation and leave...
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Network Services
vor 3 Wochen
Council of the City of Sydney, Österreich NSW Department of Customer Service VollzeitNSW Department of Customer Service – Sydney NSW Grade: 7/8Salary range: $113,574- $125,720 + superDuration: 12 monthsLocation: Hybrid, with attendance to Sydney McKell office Tuesdays and Thursdays each week, or other approved offices as per team requirements An exciting ongoing opportunity has arisen for a NetworkServices and Operations Officer to join...
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City of Parramatta Council, Österreich NSW Department of Customer Service VollzeitA government agency in New South Wales is seeking a Senior Service Designer to lead human-centred design projects aimed at enhancing customer experiences. The role includes conducting research, collaborating with stakeholders, and developing strategies to improve services. The ideal candidate should have expertise in service design tools and excellent...
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Customer Service Officer
Vor 7 Tagen
City of Melbourne, Österreich Public Sector People VollzeitOverview Join to apply for the Customer Service Officer role at Public Sector People . Public Sector People are recruiting a Customer Service Officer for a 6-month temporary contract in the northern suburbs. Position: Customer Service Officer Duration: 6 months Part Time: 25 hours per week (over 5 days) Location: Northern Suburbs Rate: $37.35 per hour +...
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Customer Service Officer
vor 3 Wochen
City of Melbourne, Österreich Probe CX VollzeitCustomer Service Officer Join to apply for the Customer Service Officer role at Probe CX. About the role We’re on the lookout for multiple Customer Service Officers to join our Melbourne Contact Centre on a full‑time basis. Every interaction can make a real difference in a person’s life. Day in the life of a Customer Service Officer Deliver exceptional...
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Customer Service Officer
vor 3 Wochen
City of Melbourne, Österreich Cleanaway Waste Management VollzeitJoin to apply for the Customer Service Officer role at Cleanaway Waste Management . About Us We transform waste into resources and renewable energy. As a high‑growth, ASX‑listed organisation with over 10,000 employees, our goal is to be recognized by our customers as the most innovative and sustainable waste management company with industry‑leading HSE...
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Customer Service Officer
Vor 7 Tagen
City of Melbourne, Österreich HousingFirst VollzeitThe organisation HousingFirst is an award-winning independent not-for-profit organisation leading the way in how community housing is designed, financed, built and managed. By developing innovative partnerships and investment opportunities HousingFirst creates beautiful homes for residents who pay rent within their means, minimising financial stress and...
