Customer Service Representative
vor 15 Stunden
We are seeking a customer-focused, detail-oriented Customer Service Representative to join our team, specialising in responding to online enquiries, preparing quotes, and processing orders. You’ll be joining a dynamic, talented, and supportive team that thrives on collaboration, problem‑solving, and delivering the best outcomes for our customers. We share ideas freely, celebrate wins together, and are always looking for ways to improve and grow as a team. About the Company Established in 1982, Empire boasts over 40 years' experience in the supply and installation of office furniture to businesses throughout Australia. Over this time, we've developed a deep understanding of not just the business furniture market, but also what our customers' changing needs are. Empire services many high‑profile corporate, government departments, local and regional business customers, and the home office market. We are proud to say we have a considerable number of loyal customers whom we have worked with over many years to provide the best solutions to their office furniture needs. Our skilled and well‑trained staff are focused on exceeding our customers' expectations. At Empire, our people drive our culture by striving for excellence and living our values: Customer First, Expertise, Integrity, Quality, Collaboration & Empowerment . Role You’ll be the first point of contact for our online customers, ensuring they receive prompt, accurate, and friendly service. Your responsibilities will include: Responding to website, email, and live chat enquiries in a timely and professional manner Preparing accurate and competitive quotes based on customer needs Processing online orders and ensuring all details are correct before dispatch Liaising with suppliers, warehouse, and delivery teams to ensure smooth order fulfilment Following up on quotes to convert opportunities into sales Maintaining accurate customer records in our CRM system Providing product information, availability, and delivery timelines to customers Supporting the sales team with administrative and service tasks About You We’re looking for someone who is: Customer-focused – passionate about delivering great service and building relationships Organised & detail-driven – able to manage multiple tasks without missing the small stuff Tech-savvy – comfortable using CRM systems, email, and Microsoft Office (experience with eCommerce platforms like WooCommerce is an advantage) A strong communicator – clear, friendly, and professional in both written and verbal communication Proactive – able to follow up leads, resolve issues, and take ownership of tasks Preferred Experience Previous experience in a customer service, sales support, or admin role (ideally in retail, eCommerce, or similar) Exposure to quoting and order processing Knowledge of office furniture products is a bonus but not essential – full training provided Benefits Employee discount Professional development assistance Work‑life balance Referral Program Recognition & Milestone Initiatives Work with a market leader in the industry Ready to take on a new challenge? Apply today and become part of the Empire team #J-18808-Ljbffr
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Customer Service Representative
vor 2 Wochen
Gold Coast City, Österreich AtheroCare VollzeitAtheroCare is an Australian-owned health and wellness company based on the Gold Coast, dedicated to supporting cardiovascular and vascular health through scientifically formulated supplements and wellness education. Role Description This is a full-time hybrid role for a Customer Service Representative. Based in Gold Coast, QLD, this role involves providing...
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Customer Service Representative
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Gold Coast City, Österreich Aidacare Pty Ltd VollzeitCustomer Service Representative In this role, you will build strong customer relationships through face-to-face service in our showroom by demonstrating product knowledge and equipment. Increasing sales and customer satisfaction by working with customers and ensuring a positive experience. Location Burleigh Heads QLD branch Hours Monday – Friday, Full Time...
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Customer Service Representative
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Gold Coast City, Österreich Probe CX VollzeitJoin to apply for the Customer Service Representative role at Probe CX . We’re looking to recruit multiple Customer Service Representatives to join our Gold Coast Contact Centre located at Biggera Waters on a part‑time basis who understand that every interaction can make a real difference in a person’s life. Become an integral part of a team where...
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Customer Service Representative
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Gold Coast City, Österreich Retail Edge Consultants VollzeitLonger-term career prospects in a growing tech-based business Opportunity to shape and improve client engagement processes Work with a passionate team in a niche retail industry About The Role We are seeking a proactive Experienced Customer Service Representative with a strong technical aptitude to join our established team in the Gold Coast. This is a key...
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Reddy Express Miami
vor 16 Stunden
Gold Coast City, Österreich OTR VollzeitReddy Express Miami – Customer Service Representative Join to apply for the Reddy Express Miami – Customer Service Representative role at OTR . Get AI-powered advice on this job and more exclusive features. About the Role As a Customer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always...
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Customer Service Representative
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Council of the City of Sydney, Österreich Service Today VollzeitWe’re excited to be expanding our friendly and supportive team and are looking for a Customer Service Representative to join us at our Revesby office. If you’re a customer service superstar who thrives in a dynamic, people-focused environment, we’d love to hear from you! At Service Today, we’re proud to deliver premium residential Plumbing, Electric,...
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Gold Coast City, Österreich Inspired VollzeitAbout the job Travel customer representative As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to...
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Customer Service Representative
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Griffith City Council, Österreich Lowes Petroleum Service VollzeitCustomer Service Representative - Griffith At Lowes Petroleum, we're dedicated to building a Thriving Regional Australia. As one of the nation's largest and most trusted regional fuel and lubricant suppliers, we maintain our "country' ethos while expanding our reach across QLD, NSW, VIC & TAS. Our extensive network of bulk fuel and lubricant depots, delivery...
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Reddy Express Tugun
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Gold Coast City, Österreich Reddy Express VollzeitReddy Express Tugun - Customer Service Representative Reddy Express Tugun, Cnr Gold Coast Hwy & Toolona St, Tugun, Queensland, Australia Reddy Express - Customer Service Representative OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart...
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Reddy Express Molendinar
vor 3 Wochen
Gold Coast City, Österreich OTR VollzeitReddy Express - Customer Service Representative OTR Group comprises over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an...
