Customer Claims Consultant
vor 2 Wochen
Customer Claims Consultant As a Claims Consultant, you will be the voice representing Australia’s largest not-for-profit, award-winning health fund. Their members‑first philosophy is simple – be there for their customers when they need them and go out of their way to make the HCF experience a good one You’ll play a crucial role answering inbound calls representing HCF and assisting customers with health insurance claims, membership changes, reviews, and rate‑based enquiries. What You’ll Be Doing Building Authentic Relationships: Connect with customers through end‑to‑end claims management and assess each situation individually. Managing Inbound Calls: Resolve inquiries and concerns related to insurance and claim processes for our Australian customer base. Recording Customer Interactions: Accurately document detailed customer interactions and process account information. Managing Expectations: Ensure customer expectations regarding their insurance and claim process are met. Working Hybrid: Work onsite twice a week and remotely the rest of the week, enjoying a flexible hybrid work model. Multi‑tasking Effectively: Manage your time without compromising service levels. Rotating roster: 8 am – 8 pm, Monday – Friday (7.6‑hour shifts). Training: 4 weeks of full‑time training at our Bourke Street Office. Location: Must be located within the Melbourne area. Home Office Requirements: Must have a stable internet connection and an appropriate home office setup. What We’re Looking For Exceptional Communicator: Excellent listening skills and the ability to engage in meaningful conversations with empathy and respect. Customer‑Centric: Passionate about delivering outstanding service and making a positive impact. Quick Learner: Open to acquiring new skills, implementing them effectively, and celebrating achievements. Resilient and Adaptable: Able to handle challenges with a positive mindset and resilience. Tech‑Savvy: Comfortable multitasking and navigating various computer systems. Solution‑Oriented: Proactive problem‑solver focusing on finding effective solutions. Home Office Ready: Stable internet connection and suitable work‑from‑home setup. Flexible Availability: Willing to work a rotating roster Monday to Friday, from 8 am to 8 pm. If you’re ready to make a difference and grow with a company that values your contributions, we want to hear from you Apply now to become a vital part of our team and start your journey with us. Want to know more? Check out our social media pages: Website: Instagram: tsa_group_ LinkedIn: Stay vigilant against fraudulent job offers. We never ask for financial details during our recruitment process and legitimate communication will come from official TSA Group email addresses (e.g. @tsagroup.com.au). Your safety matters. If you receive a suspicious job offer, do not respond and report it to #J-18808-Ljbffr
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Claims Consultant
vor 3 Wochen
City of Melbourne, Österreich Petcover VollzeitPetcover Aust Pty Ltd is seeking a dedicated Claims Consultant to join our dynamic team in Tullamarine, VIC. As a Claims Consultant, you will play a vital role in providing exceptional customer service and efficiently processing insurance claims for our valued pet owners. This full-time position offers an opportunity to contribute to the growth and success...
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Claims Consultant
Vor 5 Tagen
Council of the City of Sydney, Österreich Randstad Australia VollzeitJoin to apply for the Claims Consultant - Customer Service role at Randstad Australia . Overview Claims Consultant | Global Insurer. This is a fantastic opportunity to join a Global Insurance Company known for its great team culture, supportive environment, and state-of-the-art facilities. This organization is committed to providing an excellent customer...
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Claims Consultant
vor 3 Wochen
City of Melbourne, Österreich Allianz Popular SL. VollzeitClaims Consultant - Club Marine | Melbourne/Bayside VIC Full-time permanentopportunity with great staffbenefits Hybrid and Flexible working arrangements Club Marine is Australia's premier Marine Pleasure Craft insurer, and industry partner, and amember oftheGlobal Allianz Group.When you work at Allianz, your part of a strong global insurer, helping to...
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Claims Consultant
Vor 3 Tagen
City of Melbourne, Österreich Underwriting Agencies Of Australia Pty Ltd VollzeitAbout Us Underwriting Agencies of Australia (UAA), part of the UAA Group, specialises in insurance for industrial and commercial plant and equipment. With nearly 50 years of experience, UAA delivers innovative solutions for the mobile plant industry in Australia, New Zealand, and globally. UAA is driven by the purpose to ensure our clients have confidence...
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Procurement Consultant
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City of Brisbane, Österreich HC&CPSC Claims VollzeitProcurement Consultant (HC&CPSC Claims) Job No : Brisbane - Inner Suburbs & CBD Various Permanent Full Time Human Resources & Training Pricing Planning and Analysis Pay Band 4 Broad exposure across a $2bn procurement portfolio Hybrid working with flexible leave options Learn from a highly experienced procurement team Being a part of Procurement Partnering &...
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Pet Insurance Claims Consultant | Customer Care
vor 3 Wochen
City of Melbourne, Österreich Petcover VollzeitA leading pet insurance provider in Melbourne is seeking a Claims Consultant to provide excellent customer service and efficiently process insurance claims. The role involves assessing claims, communicating with customers, and coordinating with veterinary providers. Ideal candidates have strong analytical skills and a commitment to customer satisfaction....
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Claims Consultant, Group Claims
vor 2 Wochen
City of Melbourne, Österreich TAL Australia VollzeitClaims Consultant, Group Claims - AusSuper 2 days ago Be among the first 25 applicants Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Dai‑ichi Life, we're driven by big ambitions and empower to create better products and services. We’re helping millions of Australians live a life filled with...
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Claims Consultant
Vor 3 Tagen
City of Brisbane, Österreich Robert Walters VollzeitJoin to apply for the Claims Consultant role at Robert Walters 1 day ago Be among the first 25 applicants Join to apply for the Claims Consultant role at Robert Walters As a valued member of the Claims team, you will play a crucial part in ensuring every customer receives the highest standard of care. Weekday shifts (7am-7pm Rotating Roster) and weekend...
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Remote Claims Consultant
vor 2 Wochen
City of Melbourne, Österreich Insurance Australia Group VollzeitA leading insurance provider is seeking an energetic Claims Consultant to join their National team in Melbourne. You will process insurance claims and deliver exceptional customer service. Ideal candidates demonstrate strong problem-solving skills, excellent communication, and a customer-focused mindset. Join a supportive team and enjoy flexible work options...
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Claims Executive
vor 1 Woche
City of Brisbane, Österreich Claims Hero Vollzeit1 day ago Be among the first 25 applicants Claims Hero, an innovative claims management company, is on the hunt for an ambitious and meticulous Claims Executive to bolster our team. As a Claims Executive, you will be integral to our operations, not merely processing claims, but becoming an advocate for our customers' rights. You will take the reins in...
