IT Service Desk Officer
Vor 2 Tagen
Join to apply for the IT Service Desk Officer role at M&T Resources About the role As an experienced Service Desk Officer you will provide timely and efficient support for network and desktop services, including hardware, software, and email systems, to ensure optimal use of technology by internal and external customers. Administer and maintain Council’s telecommunications systems, including patching, handset maintenance, and new service setup. Key Responsibilities Deliver professional, customer-focused Help Desk support to local and remote users. Maintain Service Level Agreements (SLAs) and report on performance. Install, upgrade, and maintain PC hardware, desktop software, and mobile devices across Council sites. Manage asset registers and support IT operations projects as required. Administer and support Council’s telecommunications systems (PABX, voicemail, telephony database). Diagnose and coordinate repairs for fixed line, ISDN, ADSL, and related equipment. Provide training and documentation for staff on IT and telephony systems. Uphold Council values, workplace safety, equal opportunity, and risk management policies. Requirements Strong technical knowledge of desktop, network, and telecommunications systems. Proven experience in IT support and customer service delivery. Ability to manage multiple priorities and provide clear technical guidance. Prior experience working within a local council environment will be highly regarded. Does this sound like you? If you have the skills and drive we're looking for please click 'Apply Now', or please send your updated CV to . Alternatively please call for a confidential discussion about the role. #J-18808-Ljbffr
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It Service Desk Officer
vor 5 Stunden
City of Brisbane, Österreich Precision It Pty. Ltd. VollzeitPrecision IT is a nationally based Managed Services Provider (MSP) that provides IT services to a broad range of clients across Australia. We have offices located in Sydney, Brisbane, Gold Coast, and Melbourne. We are growing and a unique opportunity has become available for an enthusiastic, self‑motivated, bright and driven individual to join our Service...
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IT Service Desk Officer
Vor 4 Tagen
City of Brisbane, Österreich Precision IT Pty. Ltd. VollzeitPrecision IT is a nationally based Managed Services Provider (MSP) that provides IT services to a broad range of clients across Australia. We have offices located in Sydney, Brisbane, Gold Coast, and Melbourne. We are growing and a unique opportunity has become available for an enthusiastic, self‑motivated, bright and driven individual to join our Service...
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IT Service Desk Specialist
Vor 2 Tagen
City of Melbourne, Österreich M&T Resources VollzeitA technology services provider in Melbourne is seeking an experienced IT Service Desk Officer to provide efficient support for network and desktop services. You will be responsible for delivering professional Help Desk support to users, managing Service Level Agreements, and maintaining IT operations. The ideal candidate has strong technical knowledge in...
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Onsite Service Desk Ops Lead
vor 3 Wochen
City of Melbourne, Österreich Kinetic IT VollzeitA leading Australian IT services provider in Melbourne is seeking a Service Desk Operations Manager to lead a large IT support team within a Federal Government account. This role involves managing operational activities, enhancing customer service, and driving process improvements while fostering an inclusive and collaborative culture. The ideal candidate...
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IT Service Desk Analyst
vor 2 Wochen
City of Melbourne, Österreich Berry Street VollzeitBerry Street is one of Australia’s largest independent child and family services agencies, supporting over 35,000 individuals across Victoria each year. We’re known for our innovative, evidence-based programs and our commitment to bold solutions that achieve lasting change. We are committed to supporting children, young people, and families with a wide...
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IT Service Desk Officer
vor 3 Wochen
City of Brisbane, Österreich RSPCA Queensland VollzeitJoin to apply for the IT Service Desk Officer role at RSPCA Queensland For nearly 140 years, RSPCA Queensland has been a leading animal welfare charity, dedicated to improving the lives of animals – whether domestic, farmed, or native. We care for over 42,000 animals annually, relying on the generosity of animal lovers like you to fund 96% of our...
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Level 2 Service Desk Engineer
vor 3 Wochen
City of Melbourne, Österreich Emerging It VollzeitLevel 2 Service Desk Technician – Take Your IT Career to the Next Level Are you ready to join a team where your ideas, skills, and problem-solving make a real impact? At Emerging IT, we’ve been delivering high-quality IT solutions to over 280 businesses across Australia for 24 years. As a leading Managed Service Provider, we pride ourselves on...
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•IT Service Desk Officer
Vor 6 Tagen
Wollongong City Council, Österreich University of Wollongong VollzeitPermanent / continuing, full-time appointment Level 5 : $84,002 - $94,998 + 17% superannuation The Shared Services Division is a centralized hub that delivers high-quality, efficient, and customer-focused administrative services—such as HR, finance, procurement, IT, and facilities management—to support the university’s strategic and operational goals....
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IT Service Desk
Vor 6 Tagen
City of Melbourne, Österreich nib Group VollzeitLets talk about this role Are you a tech-savvy problem solver with a passion for helping people? We're looking for a hands‑on IT Service Desk and Field Support Officer based in Melbourne to join our Cloud and Technology Services team. In this dynamic role you'll be the face of IT support across our Melbourne, Mulgrave and Ballarat hubs, resolving technical...
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Service Desk Team Leader
Vor 4 Tagen
City of Parramatta Council, Österreich HD IT VollzeitService Desk Team Leader – HD IT, Parramatta, New South Wales, Australia Base pay range A$100,000.00/yr – A$110,000.00/yr About Us HD IT is a leading Managed Services Provider based in Sydney, recognized as one of Australia's Top 50 MSPs for 6 consecutive years. We’re all about innovation, collaboration, and delivering top‑tier IT solutions. Why...
