Merchant Support Specialist

We are looking for an experienced and proactive Merchant Support Agent to join our growing team in Australia. In this role, you will be responsible for delivering swift and efficient service to both merchants and end customers. You will work closely with the Director of Merchant Support to ensure high standards are met. Key Responsibilities: Front-line...

Job Summary We are looking for an experienced and proactive Merchant Support Agent to join our growing team in Australia. In this role, you will deliver swift and efficient service to merchants and end customers, working closely with the Director of Merchant Support to ensure high standards are met. Key Responsibilities Front‑line service to merchants and...

A global technology company is seeking a Merchant Support Experience team member based in Melbourne, VIC. This hybrid role involves handling inquiries from retail partners and delivering excellent service through both voice and digital channels. Candidates should have a proven track record in customer service and the ability to work in a B2B environment....

As a member of the ShipBob Team, you will... Grow with an Ownership Mindset : We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a...

Company Description It all started with an idea at Block in 2013. Initially built to take the pain out of peer‑to‑peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay / Clearpay, to provide a better way to send, spend, invest, borrow and save to our...

Specialist, Merchant Sport & Equipment Pacific Melbourne HQ WHO YOU’LL WORK WITH The Specialist, Merchant Sport & Equipment Pacific will be the conduit between the consumer and Nike regarding product & merchandising strategies, working closely with Planning, Marketing, Sales and fellow merchandising teammates both locally and in the Asia Pacific and Latin...

A leading fintech company in Melbourne is seeking a Client Services Consultant to manage merchant relationships and provide technical support. In this role, you will build strong partnerships, troubleshoot issues, and monitor account health. The ideal candidate has 2–5 years in a customer-facing position, excellent communication skills, and a solid...

Join a movement in which everyone can win. We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe. Founded in...

Join a movement in which everyone can win. We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe. Founded in...

A financial technology company is seeking a Dispute Resolutions Specialist in Melbourne, VIC. The role involves managing customer and merchant disputes, supporting the Customer Service team with escalated complaints, and providing detailed reports for dispute resolution. Ideal candidates will have strong customer service and communication skills, alongside a...