Fraud Analyst

About Us The Australian Computer Society (ACS) is Australia’s leading professional association for the technology community, representing over 50,000 members across industry, government, and education. Established almost 60 years ago, ACS is a member‑led not‑for‑profit organisation committed to advancing Australia’s technology sector. Our mission is to power Australia’s technological brilliance, supporting the delivery of government services, enhancing education, and driving innovation and productivity across businesses. The Role We’re seeking a skilled and detail‑oriented Fraud Analyst to strengthen the integrity of ACS’s programs and services. In this role, you’ll support fraud detection, quality assurance, and risk oversight across Migration Pathways and broader Operations functions. You’ll play a key role in ensuring that ACS continues to operate as a trusted authority for digital skills and professional standards, helping protect the organisation, its customers, and the broader community. This role is expected to commence in early 2026. Key Responsibilities Delivery & Quality Assurance Deliver fraud detection, investigations, and risk monitoring activities across Migration Pathways. Manage fraud‑related processes including escalations, internal audits, sampling, and natural justice procedures. Monitor and review high‑risk employers, internships, and agents to support legitimate IT employment outcomes. Support continuous improvement by adopting new technologies, process updates, and regulatory changes. Provide training and guidance to Operations teams to strengthen fraud awareness and quality assurance. Advocacy & Subject Matter Expertise Collaborate with internal stakeholders (Migration, CX, IT, Legal, Governance) to improve quality assurance frameworks and strengthen ACS’s risk posture. Work with broader Operations teams, including Workforce Development, Learning, Skills, Standards, Certification, and Service to identify fraud patterns and enable continual improvement. Contribute expertise to strategic partnerships and evolving program needs. Risk Management Identify, assess, and mitigate fraud‑related risks that could impact ACS, its customers, or products. Support and influence a strong organisational risk culture. Assist with developing and implementing risk mitigation strategies across Operations. Governance & Compliance Ensure compliance with relevant governance, policy, and regulatory obligations. Support efficient and scalable QA systems and reporting to achieve strong outcomes at optimal cost. About You You are analytical, thorough, and motivated to protect the integrity of programs and services. You enjoy working with data, identifying inconsistencies, and collaborating with others to solve problems. You balance fairness, confidentiality, and professionalism with strong technical rigour. You Will Bring Tertiary qualifications in a relevant field such as Criminology, Business, Law, Data Analytics, Cybersecurity, Risk/Compliance, or equivalent experience. 3‑5yrs experience in fraud analysis, investigations, quality assurance, compliance, or risk management, ideally within a regulated, assessment, education, migration, or NFP environment. Experience conducting case reviews, audits, data validation, or evidence assessments. Ability to interpret and apply regulatory frameworks, policies, and standards with accuracy. Strong data and analytical skills, including proficiency in Excel (pivot tables, lookups) and familiarity with reporting dashboards or data interrogation tools. Experience with case management or CRM systems (e.g., Salesforce) is advantageous. Excellent written communication skills for drafting investigation reports, audit findings, and escalation summaries. High level of attention to detail, judgement, and discretion in handling confidential information. A proactive, improvement‑focused mindset with the ability to adapt to evolving processes and regulatory requirements. Why Join ACS? When you join ACS, you’re joining a team of professionals committed to advancing Australia’s digital capability. We value diverse perspectives, encourage ideas, and work collaboratively to deliver meaningful outcomes. Your contributions will directly support the quality, integrity, and trust in ACS programs, making a real difference to individuals, the tech sector, and the broader community. Rewards And Benefits Flexible Work Environment – Hybrid working arrangements with a mix of remote and in‑person collaboration. Extra Leave Options – Three gifted days per year, a recharge day, and two floating holidays. Professional Development – Access to Skillsoft, MySFIA skills assessment, and a yearly training allowance. Engaging Workplace Culture – Inclusive team environment with regular activities, learning sessions, and support. Exclusive Membership Benefits – Complimentary ACS membership offering extensive resources and networks. Financial & Well‑being Support – NFP salary packaging and access to confidential EAP services. Family‑Friendly Policies – Supportive leave options for parents and caregivers. How To Apply Click ‘Apply Now’ and submit your resume and cover letter outlining why you’re the perfect fit for this role. Please note that you will be required to undertake a police check as part of the recruitment process. #J-18808-Ljbffr