Senior Payroll Officer

WPP

is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.Working at WPP means being part of a global network of more than 115,000 accomplished people in 110 countries. WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide.We create transformative ideas and outcomes for our clients through an integrated offer of communications, experience, commerce, and technology.WPP and our award-winning agencies work with most of the world's biggest companies and organisations – from Ford, Unilever and P&G to Google, HSBC, and the UN. Our clients include 61 of the FTSE 100, 307 of the Fortune Global 500, all 30 of the Dow Jones 30 and 62 of the NASDAQ 100. WPP are the leader in the Bloomberg Gender Equality Index and 20th in the FTSE 100 rankings for Women on Boards.It’s our people who make the company, and what we do, extraordinary. We champion an open and optimistic workplace, where everyone has the chance to thrive and shine. We foster and celebrate an inclusive culture of belonging, one that embraces diverse thought and individual expression.Find out more about us including some of the work we’re doing to build better futures for our people, planet, clients, and communities: ROLE IN A NUTSHELL:

The purpose of the Senior Payroll Officer role is to provide accurate, efficient and value adding payroll services to support the large workforce operating across WPP AUNZ businesses.KEY RESPONSIBILITIES:The key responsibilities of the Senior Payroll Officer are as follows:Payroll:End to end process of Payroll activitiesAccountable for managing complex client accounts, payment issues, client queries and complaintsManage and resolve escalated payroll issues and assist Payroll Officers with difficult payroll issuesAllocate day to day activities in a structured manner to ensure all tasks are delivered in the appropriate time frame.Review work of Payroll OfficersAssist the Payroll Managers and Head of Payroll with any adhoc requests as and when requiredCalculate and process accurately all fortnightly and/or monthly payroll, increases, back pay, leave entitlements, other adjustments and termination payments in accordance with statutory requirementsFacilitate the electronic transfer of salaries and wages to financial institutions and other deduction recipientsEnsure payment to employees, superannuation companies are processed in a timely mannerEnsure payroll guidelines (policies and procedures) are accurate, up-to-date and promote effective and efficient practicesReporting - ensure day to day reporting requirements are met; adhoc reports are provided to stakeholders in accordance with confidentiality requirementsEnsure Sarbanes & Oxley (SOX) and other control processes are followedTeam Membership:Train new team members on the Payroll Officer roleGuide, mentor and coach junior team members on any escalations issuesDemonstrate and encourage a culture of continuous improvement and collaborationAttend team and other meetingsPractice courteous assertiveness with all interactionsDemonstrate the behaviours expected from the team and customersProvide strong emphasis on providing 'needs based' customer serviceMaintain professional and technical knowledge by attending educational workshops; reviewing professional publications; and establishing personal networksEscalate matters to management as appropriateTransforming Processes:Champion and participate in continuous improvement efforts and projectsIdentify process improvement opportunitiesIdentify opportunities for automation of processesSkills and Qualifications:2+ years experience in a similar roleAbility to maintain confidentialityKnowledge of national and state based payroll, supernannuation, leave related regulations and legislationA strong client service approach, quality control is keyAbility to build and maintain strong relationshipsExcellent written and oral communication skillsAdvanced MS Office skills, with high degree of confidence in MS ExcelEffective organisation skills with the ability to prioritiseFlexible and adaptable attitude amidst an environment of constant changeKnowledge of contemporary Payroll principles, practices, and regulationsStrong attention to detailCourteous assertivenessHOW WE WORK:At WPP, our people are at the heart of everything we do.Our mission is to build and foster an inclusive culture of belonging, one that is equitable, tolerant, and respectful of diverse thought and individual expression.Our ambition is to create workplaces where our people feel not only that they have opportunities to thrive, but also that they are celebrated. A place where everyone has the opportunity to learn, grow and do amazing creative work, surrounded by leaders and colleagues who are inclusive, supportive, and kind. We believe that ultimately diversity and difference will combine to produce extraordinary creativity, manifested in the work we do for our clients and the impact we have on the world.We support flexibility through our hybrid working model which offers the benefits of being together in the office and working from home. We encourage our people to work in ways that meet their needs and enable them to deliver great work.WPP is an Equal Opportunity Employer. Our mission is to build and foster an inclusive culture of belonging, one that is equitable, tolerant, and respectful of diverse thought and individual expression. WPP is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, ethnicity, colour, religion, sex, gender identity, sexual orientation, disability status, or any other characteristic protected by law. We encourage all applicants to apply.Note: We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.

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