IT Service Desk Analyst
vor 3 Wochen
End Date: 26th June 2026 (with potential for extension) Rate: $35.15 per hour Locations: Parramatta Bathurst, Newcastle, Wollongong Hours: 35 hours per week | Monday to Friday | Rotational shifts between 8:00am – 5:00pm IT Service Desk Analyst Start Date: 12th January 2026 End Date: 26th June 2026 (with potential for extension) Rate: $35.15 per hour Locations: Parramatta Bathurst, Newcastle, Wollongong Hours: 35 hours per week | Monday to Friday | Rotational shifts between 8:00am – 5:00pm Key Responsibilities First-level technical resolution point for all reported CIT related incidents Be the first point of contact for any customer inquiries Troubleshooting of basic ICT hardware or software Work closely with other key internal stakeholders across technology units Essential Requirements Demonstrated operational service desk or contact centre experience. Relevant industry and professional skills Previous experience with Remedy help desk framework highly beneficial (but not essential) A strong focus to deliver a high level of customer service Demonstrated ability to successfully deliver outcomes to an agreed schedule Ability to clearly communicate and convey technical information to customers Excellent customer service and communication skills Strong technical experience, with the ability to use multiple technology platforms and databases Must be available for full-time training on-site for the first 4–5 weeks (ability to work from home 50% of the time will be assessed on a case-by-case basis after training) Willingness to work on a rotating roster (Mon–Fri, 8:00am–t:00pm) Two references (To be completed at time of shortlisting) If you have the relevant skills and experience for this role, please apply with your up-to-date resume (in Word format) Please note: due to the high volume of applicants for these positions we are unable to take phone queries on this role. We will reach out to shortlisted candidates directly. #J-18808-Ljbffr
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Hybrid IT Service Desk Analyst — Training Included
vor 3 Wochen
Bathurst Regional Council, Österreich Total Resource Solutions VollzeitA recruitment service provider is seeking an IT Service Desk Analyst to provide first-level technical support for reported incidents. Candidates must demonstrate strong customer service and technical troubleshooting skills. Full-time training on-site for 4-5 weeks is required, with possible flexibility to work from home thereafter. This position offers a...
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Service Desk Analyst
vor 3 Wochen
Bathurst Regional Council, Österreich Wirrigan Group VollzeitA leading service provider is seeking a Service Desk Analyst to be the first point of contact for all ICT inquiries. The candidate must have a commitment to customer service and excellent communication skills, with the ability to resolve technical issues efficiently. Key responsibilities include troubleshooting, logging incidents, and collaborating with...
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Service Desk Analyst
vor 3 Wochen
Bathurst Regional Council, Österreich Wirrigan Group VollzeitContract: 12/01/2026 - 26/06/2026 with possibility of extension Location: Parramatta, Newcastle, Wollongong and Bathurst As a Service Desk Analyst you will be the first level of technical resolution for all reported ICT-related incidents and requests, working closely with key internal stakeholders across various technology units to ensure efficient and...
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IT Service Desk
vor 1 Woche
Council of the City of Sydney, Österreich Uniting VollzeitIT Service Desk Analyst – Parramatta CBD Fixed-Term Contract – 6 months Uniting is seeking a Service Desk Analyst to join our expanding IT Service Desk team in Parramatta CBD. This 6‑month fixed‑term position, with the possibility of extension, will provide first‑line IT support to all Uniting staff, ensuring efficient and reliable technology...
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Hybrid IT Service Desk Analyst
vor 5 Stunden
Council of the City of Sydney, Österreich Careers at Council VollzeitA local government organization is seeking a full-time Service Desk Analyst to join their IT Service Delivery team. The role involves supporting IT matters in a collaborative environment, managing incidents, and providing excellent customer service. Candidates should have relevant qualifications in Information Technology and proven experience in service desk...
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IT Service Desk Analyst
vor 2 Wochen
Council of the City of Sydney, Österreich Device Technologies VollzeitJoin to apply for the IT Service Desk Analyst role at Device Technologies . Since 1992, Device Technologies has been dedicated to improving patients’ lives through leading edge technology and services, supplying hospitals and healthcare professionals with high‑calibre medical solutions from around the world. Over 30 years, Device Technologies has...
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Customer-Focused IT Service Desk Analyst
Vor 6 Tagen
Council of the City of Sydney, Österreich Device Technologies Careers VollzeitA leading healthcare technology firm in Australia is seeking a skilled Service Desk Analyst to provide Level 1 and Level 2 IT support. Responsibilities include troubleshooting hardware and software issues in a customer-focused environment, and maintaining documentation. The ideal candidate has a tertiary qualification in IT, strong communication skills, and...
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Customer‑Focused IT Service Desk Analyst
vor 5 Stunden
Council of the City of Sydney, Österreich Device Technologies Careers VollzeitA healthcare technology company in Australia is seeking a passionate Service Desk Analyst to provide Level 1 and 2 IT support. You'll troubleshoot issues across both Windows and Mac environments, manage incident queues, and utilize remote desktop tools to resolve issues. Ideal candidates should possess strong technical skills in Microsoft Azure, Active...
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Service Desk Analyst
vor 5 Stunden
Council of the City of Sydney, Österreich Careers at Council VollzeitJoin to apply for the Service Desk Analyst role at Careers at Council . Full-time, Permanent. 35-hour working week with hybrid flexibility. Health program including flu vaccinations, skin checks and wellbeing leave. Ample free parking. Modern building with latest technology. Professional career development support. SALARY: $91,272-$104,567 p.a. + Super. Work...
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Service Desk Analyst
vor 3 Wochen
Orange City Council, Österreich Centorrino Technologies VollzeitOverview Base pay range: A$55,000.00/yr - A$65,000.00/yr At Centorrino Technologies (CT), we're more than just tech—we're a community that goes beyond expectations. We've been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. We are on a mission to...
