Customer Solutions Manager

Vor 7 Tagen


City of Brisbane, Österreich Kone México Vollzeit

Customer Solutions Manager page is loaded## Customer Solutions Managerlocations: Brisbanetime type: Full timeposted on: Vandaag geplaatstjob requisition id: R * **Great benefits and remuneration*** **Work with industry-leading products and technology*** **Join a global organisation with a strong focus on training, safety and quality****At KONE, you'll find innovation that goes somewhere**We see a future of smart cities. As an innovation leader in the elevator and escalator industry, our award-winning products and solutions continue to push boundaries, rethinking how we use buildings for life, work and play.**Our work will take you in different directions**We are looking for a **Customer Solutions Manager** to join our **expanding Major Projects** team based in **Brisbane, QLD.**The Customer Solutions Manager (CSM) will support the sales team and work on the most demanding and complex projects.* Support the business development lead in managing key strategic accounts, with a focus on selected consultants, property managers, developers, and architects.* Engage with key external stakeholders—including vertical transportation consultants, access consultants, and architects—as required.* Develop a strong understanding of customer needs and relay insights to the area offering leads to influence solution development.* Lead consultative sales efforts to deliver enhanced value for customers.* Identify and pursue design-build business opportunities.* Collaborate closely with global stakeholders and the supply chain team to optimise solution offerings.* Support the Bid Team by providing initial material cost estimates for proposal packages.* Prepare and present full-chain profit & loss summaries for projects and support the approval workflow through the CRM system.* Manage customer follow-ups and respond promptly to requests for additional information.* Participate in customer presentations and meetings alongside KONE colleagues to effectively differentiate KONE’s value proposition.* Assist front-line leaders by delivering targeted development and training support for sales and engineering teams.* Bachelors degree in engineering or other related field* 5+ years’ relevant engineering experience* Elevator industry experience highly desired* Understanding lift traffic analysis preferred* Effective communication skills with the ability to communicate with confidence and clarity* Ability to understand and translate customer needs into KONE technical specifications***There’s so much more to KONE than you may realise.**** Career development and progression opportunities within a global business* A friendly and flexible work environment that makes KONE a great place to work* The breadth of our business means career pathways both local and abroad. You’ll be inspired by what’s possible, using each new experience as a steppingstone to where you want to go.**Note:** Applicants must either be a permanent resident or citizen of Australia or New Zealand to apply for this position. Bij KONE geloven we dat onze medewerkers de sleutel zijn tot succes. We zijn trots op de arbeidsvoorwaarden die wij bieden, deze dragen bij aan de betrokkenheid en motivatie van onze medewerkers. We hebben een open en informele cultuur waar medewerkers met respect voor elkaar samenwerken met als streven de beste resultaten te behalen. Dit helpt ons om van KONE een ‘great place to work’ te maken. We ondersteunen persoonlijke groei en bieden diverse kansen aan om je carrière binnen KONE verder te ontwikkelen.Bekijk hier onze vacatures:#J-18808-Ljbffr



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