Customer Solutions Manager

Customer Solutions Manager page is loaded## Customer Solutions Managerlocations: Brisbanetime type: Temps pleinposted on: Offre publiée aujourd'huijob requisition id: R * **Great benefits and remuneration*** **Work with industry-leading products and technology*** **Join a global organisation with a strong focus on training, safety and quality****At KONE, you'll find innovation that goes somewhere**We see a future of smart cities. As an innovation leader in the elevator and escalator industry, our award-winning products and solutions continue to push boundaries, rethinking how we use buildings for life, work and play.**Our work will take you in different directions**We are looking for a **Customer Solutions Manager** to join our **expanding Major Projects** team based in **Brisbane, QLD.**The Customer Solutions Manager (CSM) will support the sales team and work on the most demanding and complex projects.* Support the business development lead in managing key strategic accounts, with a focus on selected consultants, property managers, developers, and architects.* Engage with key external stakeholders—including vertical transportation consultants, access consultants, and architects—as required.* Develop a strong understanding of customer needs and relay insights to the area offering leads to influence solution development.* Lead consultative sales efforts to deliver enhanced value for customers.* Identify and pursue design-build business opportunities.* Collaborate closely with global stakeholders and the supply chain team to optimise solution offerings.* Support the Bid Team by providing initial material cost estimates for proposal packages.* Prepare and present full-chain profit & loss summaries for projects and support the approval workflow through the CRM system.* Manage customer follow-ups and respond promptly to requests for additional information.* Participate in customer presentations and meetings alongside KONE colleagues to effectively differentiate KONE’s value proposition.* Assist front-line leaders by delivering targeted development and training support for sales and engineering teams.* Bachelors degree in engineering or other related field* 5+ years’ relevant engineering experience* Elevator industry experience highly desired* Understanding lift traffic analysis preferred* Effective communication skills with the ability to communicate with confidence and clarity* Ability to understand and translate customer needs into KONE technical specifications***There’s so much more to KONE than you may realise.**** Career development and progression opportunities within a global business* A friendly and flexible work environment that makes KONE a great place to work* The breadth of our business means career pathways both local and abroad. You’ll be inspired by what’s possible, using each new experience as a steppingstone to where you want to go.**Note:** Applicants must either be a permanent resident or citizen of Australia or New Zealand to apply for this position. Chez KONE, nous nous attachons à créer une culture de travail innovante et collaborative, dans laquelle nous valorisons la contribution de chaque individu. L’engagement de chacun de nos salariés est au cœur de notre démarche collaborative et nous encourageons la participation de chacun ainsi que le partage d’informations et d’idées. Nous nous engageons au quotidien dans une démarche durable et responsable, s’appuyant sur des pratiques commerciales éthiques. Nous développons une culture basée sur la confiance, le respect et le travail en équipe ainsi que sur la reconnaissance de la performance individuelle. Rejoindre KONE, c’est rejoindre une entreprise ou il fait bon vivre, respectueuse de la qualité de vie de chacun de ses collaborateurs. Nous sommes fiers de proposer des parcours de carrières riches en expériences et opportunités qui vous aideront à atteindre vos objectifs professionnels et personnels.En savoir plus sur#J-18808-Ljbffr