Key Account Manager

Company A long-established Australian-owned manufacturer and distributor specialising in materials handling equipment engineered for safety, compliance and long-term performance. The product range spans hydraulic and mechanical forklift attachments, lifting devices, work platforms, forklift tynes, drum handling solutions, crane jibs, safety cages and other engineered accessories. Customers include forklift dealerships, equipment hire companies, industrial distributors, warehousing and logistics operators, construction groups, transport and freight operators, manufacturing plants, food & beverage facilities and general industrial end-users. With more than 40 years in the industry, the organisation is known for robust engineering standards, dependable product quality and long-standing customer partnerships. Its culture is stable, mature and technically grounded, valuing precision, integrity, and high-quality Australian manufacturing. Opportunity A strategically important role responsible for managing and expanding key accounts while driving new business opportunities. The Key Account Manager will play a central part in growing the hydraulic forklift attachments category while deepening relationships across the company’s established customer base. You’ll engage closely with forklift dealers, hire companies, industrial distributors, and major end-users to identify opportunities, understand operational challenges and introduce engineered solutions that improve safety and efficiency. The role suits a technically minded, commercially driven KAM who enjoys autonomy, solution-selling and hands‑on engagement with engineering and operational teams. Key responsibilities Manage and grow a portfolio of key accounts across Melbourne and the broader VIC region. Drive new business for hydraulic forklift attachments, targeting warehousing, logistics, transport, industrial, manufacturing and construction environments. Strengthen relationships with dealer principals, branch managers, procurement teams, engineers, operations managers, workshop managers, warehouse leaders, HSE stakeholders and technical decision-makers. Conduct site visits to assess application requirements and recommend appropriate engineered solutions. Present technical features, safety benefits and commercial outcomes to encourage broader product adoption. Prepare accurate quotations, product recommendations and tailored solutions based on customer fleet and application requirements. Collaborate with internal engineering, production and operations teams to ensure correct configuration and seamless fulfilment. Maintain territory plans, account strategies, CRM discipline, activity reporting and forecasting. Monitor competitor offerings, emerging trends and customer needs to identify new opportunities. Benefits ($120,000 – $150,000 base + Super + Fully Maintained Vehicle + Uncapped Bonus) Highly competitive base salary aligned to capability and experience. Fully maintained company vehicle, including fuel and tolls. Uncapped bonus structure rewarding both new business and account growth. Full tools of trade and home-office setup. High autonomy and opportunity to own a major growth initiative in VIC. Support from a long-tenured, engineering-led team with deep technical expertise. Stable, reputable Australian manufacturer with long-term customer loyalty. A culture built on safety, engineering excellence and long-term customer trust. Candidate Experience in key account management within materials handling, forklifts, engineered products, industrial equipment or similar B2B technical environments. Proven success in both new business development and key account expansion. Ability to engage confidently with dealer principals, procurement teams, engineers, workshop managers, operations leaders and industrial end-users. Strong technical aptitude to understand engineered products and application requirements. Commercially astute, organised and disciplined in territory and account planning. Comfortable working closely with engineering and operational teams on product specification. Professional, mature communication style aligned with an engineering-focused culture. Self‑driven, proactive and capable of managing a NSW territory autonomously. #J-18808-Ljbffr