Senior Capability Lead, SME

Senior Capability Lead, SME - Docklands, Melbourne Join to apply for the Senior Capability Lead, SME - Docklands, Melbourne role at ANZ About Us ANZ’s 2030 strategy is transforming our bank to win the preference of customers, shareholders and the community. ANZ will achieve this by focusing on four strategic pillars – customer first, simplicity, resilience and delivering value. About The Role Role Location: 839 Collins Street, Docklands VIC 3008 (Melbourne based preferred, but not essential) Role Type: Permanent Role Schedule: Full-time, 40 hours /week A critical component of our enterprise transformation is ‘Program PACT’ (People, Accountabilities, Customers and Trust), which has been established to deliver better customer, risk and business outcomes through sustainable improvements to ANZ’s non-financial risk management practices. You will be joining the Learning Product Area within Talent and Culture. Our mission is to help people build the capabilities they need to deliver today, transform the bank, and be future ready. The Learning Product Area is responsible for execution of ANZ’s learning strategy, ownership and management of our enterprise learning platforms, event management, the development of a suite of people capabilities critical to our success, oversight of our learning standards, guidelines and upskill of our global learning community. We are also playing a critical role in delivering on the capability requirements as part of the PACT program. What will your day look like? Partnering and consulting across a complex stakeholder network to understand, support and deliver on capability and training needs. Playing a role in ANZ’s federated learning operating model, including empowering our capability community and driving quality, standards, and consistency. Leading the design, adoption, and sustainability of solutions delivered as part of PACT, including managing vendor engagements where required. Helping to shape and guide the development and delivery of evidence-based capability practice. Engagement with senior leaders to drive alignment, reduce duplication of effort, and simplify learning at ANZ. What will you bring? Experience in and credibility to work with executive and senior stakeholders to shape and deliver capability initiatives for measurable impact. Strong consulting skills, including the ability to distil diverse insights into actionable, prioritised and commercial plans. Strength in influencing outcomes, while building trusted and deep relationships with a diverse group of stakeholders. Strong project and product management skills and the ability to operationalise and run enterprise programs. Excellent communication skills, with the ability for data-driven storytelling to engage and influence key stakeholders. Demonstrated experience in Organisational Development (OD), Learning, Organisational Psychology, or other relevant professions in HR, Business or Human Behaviour. Experience in leading the design, execution and maintenance of capability initiatives in large, complex organisations. Comfort working through ambiguity to solve complex problems. Understanding of vendor management and partnerships to deliver strategic initiatives. A vocal and brave challenger who can back up ideas with data and practical solutions. Benefits and Why Join Us From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. Job Posting End Date 12/12/2025, 11.59pm (Melbourne Australia) Reference Number #J-18808-Ljbffr