Automotive Service Advisor

vor 3 Wochen

Penrith City Council, Österreich Penrith Mazda Vollzeit

About Us Penrith Mazda takes pride in being the premier automotive destination for Mazda enthusiasts in New South Wales. We are dedicated in providing unparalleled service, expertise, and a unique experience to our valued customers. Our thriving dealership boasts a vibrant culture, fostering a collaborative and supportive atmosphere that makes Penrith Mazda a standout place to work. Position Overview We are seeking an enthusiastic and customer-focused Automotive Service Advisor to join our dynamic team. As an Automotive Service Advisor at Penrith Mazda, you will be a pivotal point of contact for our customers, ensuring that their service experience reflects the excellence we are known for. You will play a crucial role in upholding our commitment to exceptional service. Key Responsibilities Greet customers warmly, establishing rapport and understanding their service needs. Act as a liaison between customers and our service technicians, ensuring clear communication throughout the service process. Provide accurate and detailed information about recommended services, repairs, and maintenance. Schedule service appointments, balancing customer preferences and workshop availability. Generate service estimates, explain costs, and gain customer approval before initiating work. Monitor the progress of service orders, ensuring timely completion and quality standards. Address customer inquiries, concerns, and feedback, demonstrating a commitment to their satisfaction. Collaborate with our service and parts teams to ensure efficient workflow and parts availability. Maintain accurate records of service orders, ensuring compliance with documentation standards. Promote additional services, accessories, and products that align with customer needs. Uphold our dealership's reputation for excellence in customer service and satisfaction. Qualifications and Experience Proven experience as an Automotive Service Advisor or related role. Strong understanding of automotive systems, repairs, and maintenance. Excellent communication and interpersonal skills. Customer-focused mindset with a genuine desire to exceed expectations. Ability to explain technical information in a clear and understandable manner. Exceptional organizational skills and attention to detail (minimal open job cards). Familiarity with dealership management systems and software. Automotive service industry certification or training is a plus. What We Offer Fully maintained Drive car including fuel with no FBT charge. Learning from an award-winning Service Manager that thrives on teaching and building tomorrow's leaders. Only one franchise “Mazda”; this is not a multi-franchise dealer. Training Plan (Mazda Factory training) to become a fully fledged qualified Service Advisor. Engaging and supportive team culture that promotes collaboration and growth. A positive and inclusive work environment. Very competitive salary and benefits package. Ongoing training and development opportunities. The chance to be a part of a dealership that values excellence and customer satisfaction. We also highly encourage technicians who want to get out of the workshop to apply. To apply, please submit your resume and cover letter detailing your relevant experience and why you're the perfect fit for our team. We look forward to hearing from you Penrith Mazda is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences, including technicians that want to take the next step in their career. #J-18808-Ljbffr

  • Automotive Service Experience Advisor

    vor 2 Wochen

    Newcastle City Council, Österreich Eagers Automotive Limited Vollzeit

    A leading automotive service provider in Newcastle is seeking a Customer Service Advisor. The role involves connecting with customers, managing their requests, and collaborating with Sales, Service, and Repair Departments to ensure customer needs are met. Exceptional communication and organisational skills are essential, along with a current NSW driver’s...

  • Automotive Service Advisor

    Vor 4 Tagen

    City Of Mandurah, Österreich West Coast Automotive Group Vollzeit

    SERVICE ADVISOR – WEST COAST AUTOMOTIVE GROUP (GWM MANDURAH) West Coast Automotive Group is a proudly family‑owned business with six thriving automotive and motorcycle franchises , built on genuine care, strong values, and a commitment to exceptional customer service. We’re now looking for an experienced Service Advisor to join our Customer Care Team...

  • Automotive Service Advisor

    vor 3 Wochen

    Penrith City Council, Österreich Penrith Mazda Vollzeit

    A leading automotive dealership in New South Wales is seeking an enthusiastic Automotive Service Advisor to ensure exceptional service experience for customers. You will greet customers, act as a liaison with technicians, provide service information, and oversee service appointments. The ideal candidate has strong automotive knowledge, excellent...

  • Service Advisor

    vor 3 Wochen

    City of Brisbane, Österreich Eagers Automotive Vollzeit

    Automall Aspley have an outstanding opportunity for anAutomotive Service Advisor to join our well established Service Team, based at Aspley. This vital role is to deliver Customer Service Excellence to our valued guests each and every day when they bring their vehicle in for Servicing, Diagnostic or Warranty work. The Company At Eagers Automotive we are...

  • Service Advisor

    Vor 6 Tagen

    City of Melbourne, Österreich Werribee Automotive Group Vollzeit

    Service Advisor – Caroline Springs- Automotive Service Advisor - Caroline Springs- Automotive High volume dealership - Competitive Salary Package Full time employment Great team environment The Werribee and Western Autyomotive Group are on the hunt for an experienced or trainee Service Advisor to join our customer facing service team. Located in Caroline...

  • Automotive Service Advisor

    vor 1 Woche

    Penrith, Österreich Nepean Motor Group Vollzeit

    Attractive remuneration + ongoing training and support! Nepean Motor Group have positions available for those with high energy that have an empathy and passion for our customers and motor vehicles. We do not want to paint a perfect picture - it's a tough environment at times but really satisfying at the end of day with a great remuneration and special team...

  • Automotive Service Advisor — Commission

    Vor 6 Tagen

    Bathurst Regional Council, Österreich James Frizelle`s Automotive Group Vollzeit

    A leading automotive group in Bathurst is seeking a Service Advisor to join their team. The role involves being the first contact for customers, assessing their needs, and ensuring satisfaction with outstanding service. Ideal candidates will have strong communication skills, automotive knowledge, and a commitment to exceed expectations. Competitive salary...

  • Service Advisor

    vor 3 Wochen

    City of Melbourne, Österreich Werribee Automotive Group Vollzeit

    Service Advisor - Caroline Springs- Automotive Werribee and Western Automotive Group are on the hunt for an experienced or trainee Service Advisor to join our customer facing service team. Located in Caroline Springs, our Service team is motivated to provide customers with the most memorable and positive vehicle service experience every time. In this...

  • Automotive Service Advisor

    vor 2 Wochen

    City of Melbourne, Österreich Peter Warren Automotive Pty Vollzeit

    A leading automotive dealer group in Melbourne is seeking an experienced Service Advisor to ensure top-notch customer service. The role involves acting as the first point of contact for customers, liaising with departments, and meeting service targets. Ideal candidates will have strong communication skills and automotive knowledge. The position offers...

  • Automotive Service Advisor: Customer Care

    vor 2 Wochen

    Bathurst Regional Council, Österreich Peter Warren Automotive Holdings Vollzeit

    A reputed automotive dealership in Bathurst is seeking a Service Advisor to enhance customer experience and liaise effectively with the workshop. The role requires exceptional customer service skills, sound automotive knowledge, and the ability to work within a team. This opportunity offers a competitive salary and the chance to grow within one of...