Senior Manager Business Data and Insights

Senior Manager Business Data and Insights Join to apply for the Senior Manager Business Data and Insights role at NSW Department of Customer Service . Role: Senior Manager Business Data and Insights. Employment type: Temporary 12 months. Location: Flexible/hybrid working arrangements across NSW, with some travel to Sydney metro locations required from time to time (negotiable). Grade: Clerk Grade 11/12. Salary range: A$149,739 – A$173,174 + 12% Super + leave loading. We are now inviting applications for the opportunity of Senior Manager Business Data and Insights for Government Technology Platforms, within Digital NSW as it transforms to become the state's trusted partner to enable accessible, sustainable and secure digital platforms and services for the citizens and business of NSW. In this role you will lead the delivery of data and analytics strategy, implementation, policy advice, guidance, and assistance to embed and align data and analytics practices across the organisation to improve data capability, maturity and quality to ensure commercial sustainability of GTP. The role is responsible for reviewing and analysing data foundations and processes in GTP, managing the strategic analysis of the data models and supporting the development of commercial insights across GTP to deliver optimal efficiencies. What you will bring to this role Experience in managing the design, maintenance, and implementation of a data and analytics vision, strategy, and model to enhance services and outcomes for customers and the organisation. Experience in the development and implementation of standard data and analytics procedures, tools, and processes in conjunction with business stakeholders to accommodate the diverse requirements across the organisation. Ability to engage with subject matter experts in data to embed enhanced data and analytics processes and systems in the organisation and ensure that best practice data and analytics tools and techniques are shared across the organisation. Ability to design and deliver data insights to senior leaders. Knowledge of current requirements relating to data and analytics to facilitate a collaborative approach to data and analytics across the organisation. Ability to be collaborative and innovative. Demonstrated experience in identifying and scoping key delivery items for new projects using agile methodologies, while building strategic relationships with stakeholders to define business needs and user stories that maximise customer benefit. AI Statement The NSW Government is committed to ensuring the safe, ethical, and responsible deployment of AI across NSW. Please review the NSW Government Generative AI basic guidance: GTP embraces the use of AI to enhance productivity and creativity. In the Assignment to Role process, AI tools should be used solely for drafting and planning purposes, final submitted applications need to be your own work and reflective of your personal experience. Looking for more information? Reach out to the GTP recruitment team: To Apply Click the link to submit your application. Please attach your resume and a cover letter that responds to the two targeted questions in the job ad, demonstrating how your skills and experience align with the role. Salary Grade 11/12, with the base salary for this role starting at $149,739 base plus superannuation. Click Here to access the Role Description. For enquiries relating to recruitment please contact sujatha sankaran kutty via Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Closing Date Tuesday 16 December 2025, 9:59am. Diversity and Inclusive Workplace Belong in our diverse and inclusive workplace. The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact or . #J-18808-Ljbffr