Business Improvement Specialist

Who are we? Standards Australia (SA) is the peak standards development organisation in Australia, with a rich history that dates back to 1922. We proudly employ over 200 professionals dedicated to helping shape Australia’s future and enabling the safe and sustainable progress of Australian communities. Our organisation brings experts together to create national and international standards that serve as essential guidelines for products and services, ultimately benefiting the Australian community. Our vision is to be the trusted voice that delivers confidence in a changing world. About The Role Evaluate and improve current business practices, looking at ways to improve productivity, deliver customer excellence through business efficiency improvements, reduce costs, and make the best use of company resources. Act as a business partner to understand requirements and take concepts forward to implement services, processes, policies and procedures in support of becoming a customer‑centric and performance‑focused business. You will work on both the creation of new processes and the enhancement of existing processes. What You’ll Do Partner with teams across the business to deliver both process improvement and new process design initiatives that enhance performance, customer experience and operational efficiency Apply structured problem‑solving methodologies (e.g. Lean Six Sigma) to identify root causes, design and implement solutions, and sustain improvements Collect and analyse data to establish project baselines and targets, using insights to identify areas for improvement and drive informed decision‑making Act as an enabler for strategic business initiatives by supporting and delivering projects across various methodologies, including but not limited to Lean Six Sigma Facilitate collaborative workshops and stakeholder engagement to co‑create possible solutions or improvements by collaborating with business owners, internal and/or external customers Lead and manage business improvement projects from concept to implementation, ensuring delivery on time, within scope, and to quality expectations Document and maintain business processes, rules, metrics, and procedures to support operational excellence and knowledge sharing Act as a change agent and mentor, building capability across the organisation and fostering a culture of continuous improvement About you Experience in a similar role Certified with Lean Six Sigma Green Belt as a minimum Proven experience with data analysis Strong problem‑solving skills Excellent communication, proactive and showcases initiative Experience with the following is advantageous: SigmaXL, Power BI Culture & Benefits Standards Australia is proud to have been awarded the prestigious Employer of Choice Award for two consecutive years, 2023 and 2024. This recognition highlights our commitment to creating an exceptional workplace and fostering a culture of excellence. Our iCARE values form the basis of all we do - Integrity, Courage, Accountability, Respect, and Excellence. We offer a range of People Perks that support flexibility, wellbeing, career growth, and recognition—helping you thrive at work and beyond. What's next? If Standards Australia sounds like the place for you, please submit your CV outlining your experience and suitability to this role. Eligible applicants must be Australian Citizens, Permanent Residents or have legal rights to work in Australia. Shortlisted applicants will be contacted within 15 business days of their application. At Standards Australia, we are proud to be an equal opportunity employer and we are committed to fostering a working environment that values diversity, inclusion, and belonging. We strive to create an organisation that genuinely reflects and respects the diversity of the communities we serve; putting people at the heart of all we do. We welcome applications from people of all cultural and linguistic groups, people of all ages and genders, people of Aboriginal and/or Torres Strait Islander background, people with a disability, and people from the LGBTQIA+ community. Should you need any adjustments to be made to our recruitment process, please contact #J-18808-Ljbffr